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January 2020 by Natori M.
Mark and his team upgraded my desktop computer from Windows 7 to Windows 10 and at my request installed an SSD hard drive to improve performance on my 7-year-old computer. I had my computer back within 2 days for well under the initially quoted price. Mark was also very helpful over the phone within the week following to answer a few questions I had about using my upgraded computer. I would use Repair Center/Carlsbad again for my computer needs. Thanks!
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December 2019 by B P.
We took our PS4 in that has been toast for a couple years because the kids are finally old enough to get in to it. It wouldn't accept discs or read the one in it - nothing! I called in and got some great tentative pricing and took it that day. Just a few days later and it's good as new. We also found 3 movies we thought were lost that my kids jammed it and broke it with. So double win, haha. All in all great service, great price, quick turn around!
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December 2019 by Michele G.
I just brought my older MacBook Pro in to these guys and Miles was amazing. He fixed me up and sent me on my way very quickly. He knows his stuff so if you need Apple repair, check these guys out!
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November 2018 by Felice K.
Randy and Nico were tremendous today, I took my iPhone not turning on and they fixed it in less than 10 minutes. Also just picked up my hard drive which took three months to load all information and I was very patient to follow through. Thank you Miles and the Extremely happy with the price and service and their dog pumpkin is adorable!! Highly recommend!!
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November 2018 by Deen D.
I highly recommend this repair shop, they are knowledgeable, courteous, professional, and honest. They don't try to sell you things that you don't need or sell you services that is not necessary, and explain things to you in words you can understand. So if you have any broken or malfunctioning electronic devices, this is the shop for you!
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October 2018 by Muataz N.
These guys are incredible. They want to help you not just take your money. I took my hard drive because it stopped and i lost all the data. He was very honest with me and he explained every thing for me and he taught me how to fix it. He brought a used one he have and start showing me all the parts. Easily he could take it and charge me 50 $ to check it and i was gonna pay but i felt that he want to help me. Thank you very much. definitely I'll go back to them
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August 2018 by Mary M.
This place is great! My daughter used their service to repair her smart phone and recommended I use them to repair my HP laptop. My laptop has a touch screen and was randomly popping up the start screen ... very frustrating! I knew I would need to leave the laptop with them for a few days, but during my visit one of the computer gurus took a look and within minutes it was fixed :-) I walked out of there with a big smile on my face.
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July 2018 by Will D.
I needed 250 megabytes of data moved from my old Mac hardrive. I got a USB drive- at Mark's suggestion- and dropped it off, paying $80. When I came to pick it up, they charged me another $40, even though it was explained to me at drop-off that my initial payment would cover the work. I then received an email saying they charged me another $40. After putting up a fight I was able to get Mark to refund me this, though he acted like a child throughout the ordeal, arguing with me and taking everything personally. To top this all off, the USB drive I received has only unreadable files on it. When I emailed them to inquire, I never got a response. Not only did I pay more than Best Buy had quoted me (the USB had cost $35), but they failed to do even the most basic task, and were entirely unprofessional. I hate when small businesses are this level of trash. It looks bad for everyone else trying to run an honest business. This place is a joke, I hope nobody goes here.
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June 2018 by Penny H.
I recently found myself in a bind, needing to recover deleted files that had been emptied from the trash. The gentlemen at Carlsbad Repair Center worked with me and kept me in the loop throughout the entire process. They did a great job of managing my expectations and making sure I knew recovery was not guaranteed. All that being said, they ended up recovering exactly what I needed. They also explained the process to me in detail after I expressed an interest in their method. I hope I never need to go back, but if I do find myself in a similar situation, I won't need to spend time researching the best help. I already found it.
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April 2018 by Dave T.
This Laptop Repair Shop is about as good as it gets. When my wife accidentally spilled a glass of water on her MacBook Pro, we instantly went into shock (pun intended). Fortunately, the team at were an instant help. They quickly diagnosed my deeper problems, was able to recover the precious info on my laptop, and while we were NOT able to save the laptop, as the Motherboard was fried, they did share with me several options on how I could recoup even a portion of the expense from this pricey laptop. The bonus? They disassembled the screen from the body (for free) and even provided me a shipping box (exact dimensions) PLUS all necessary wrapping...just in case I wanted to try and resell it for parts. Where else can you get service like that? Mark, the manager and Randy, the gentleman who first assisted me, were so helpful. In fact, Mark is quite likely the most informative and helpful person I've ever met in this arena; even going the "extra mile" in researching and printing out the EXACT information I would need if selling my computer for parts. #amazingservice So, the next time you have a laptop emergency and are in the Carlsbad/Oceanside area, don't hesitate to call these pros!
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April 2018 by Analicia F.
I went to Best Buy after my husband had dropped my laptop and broke the screen. The Geek Squad referred me to these guys and said they would be a lot cheaper and do great work. I took my laptop in and they gave me an estimated quote and when they were finished with it the quote was accurate and my laptop worked great! They were very professional and helpful. When I had another issue with the laptop (not related to previous problems) I took it to them and they fixed it for me on the spot at no charge! I would definitely recommend this company to anyone who needs repairs on their electronics.
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January 2018 by Nicholas B.
Didn't hear from them for 2 weeks after my wife dropped off my sons WII U. When I called to check on the WII they were rude, even though they were supposed to give us a quote before they started working on it. They fixed it without giving us quote and gouged us before we had a chance to pass. $40 in labor to plug in a replacement battery, $45 for the Wii U battery you can buy for $25. $97 and almost 3 weeks to replace a battery and subpar customer service. Will not use ever again.
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December 2017 by Jim T.
I took my Sony 300 cd changer into them and was figuring that it would take weeks to repair and be expensive to fix, but I was wrong. They had to order two belts and within a week I had my cd working like new. The people working there are very friendly and knowledgeable. They emailed and texted on the progress of the repair and when it would be finished. Great service for a job well done
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August 2017 by Robert Prescott
Great service and very affordable. They fixed my son's ps3 in short time. Very friendly and upfront with all costs. I highly recommend for any electronic repair. They also fix phones too. Really fast and affordable. I highly recommend them for your repairs.
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July 2017 by surfdetective
they made a repair at reasonable rates......took a few more days than expected...but they are the only game in town...they do know their stuff and repair was made at price promised
