I had a suitcase with a warranty that was broken. The manager did not want to refund me because a tag on the inside had been removed. However, Greg went above and beyond and helped me and i received my brand new suitcase. Thank you, Greg!
November 2023
Samsonite brand used to be the leader in quality in the Indo- Pak subcontinent in the 1980s. But now, it is not even seen there. The prices are high. It's good that repair is undertaken from a CRM point of view.
November 2023
Prices seem high but check for sales and know it is a quality item. Friendly and they had what we needed.
