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April 2024 by Griffin
Disappointing to say the least. After ordering and choosing a table number for them to deliver the food to, I waited 20 minutes until seeing where the food was. Only to find out that my food had been sitting on the counter for 10+ minutes. The food was cold and the shake melted.Not worth the money and not worth the service. I'll stick to in-n-out. Just another gentrified burger joint.God bless
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April 2024 by Aaron Thomas
When I pay almost $30 for two hamburgers ONE order of fries a fountain drink and and a bottle of water the staff could at least make sure the dining area is clean. All the tables were dirty and there was food all over the floor. Especially considering you place your own order on a screen. And it had the audacity to ask if I wanted to leave a tip?The food is good (albeit very overpriced) that is a $13 hamburger in the picture. But be sure and take it to go.
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April 2024 by Joe K
I've never been to a burger place that has happier employees. I absolutely love Shake Shack, but paired with great service this place is great.
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March 2024 by DAN WALTERS
Burger’s ok. Shakes lack flavor. Employees lax..goofing around. Customer service low to needs. Too cold inside.
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March 2024 by Danny Blarkens
The burgers were juicy, the fries were crispy, and the shakes were absolutely delicious. Plus, the service was quick and efficient. Can't wait to go back for more!
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March 2024 by Karina May Hamilton
The burgers, fries and shakes were delicious!! The manager, Mr. Nguyen, was super friendly and helpful.
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March 2024 by Abhishek Talapatra
Great service, great burgers, what’s not to like!
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February 2024 by Daniel Garcia
Amazing taste and experience!
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February 2024 by Ashley
I work nearby and decided to stop by here for a bite to eat and it was so good! Not only was the food delicious, but the staff was amazing, especially Harry! They were all so sweet and helpful. The service made the food even better which I didn’t think was possible. 10/10 recommend!
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February 2024 by Keshwan Clark
I got the bacon avocado burger and it was flat and unappealing to look at. The fries are just o.k. This was my first experience and I wouldn’t go back. Also the employees use the same gloves for everything. That’s pretty unsanitary.
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February 2024 by Joshua Norton
Above all, get the ShackBurger if it's your first time experience.The ShackBurger is 11/10 stars. IT'S THAT GOOD! The avocado bacon Shackburger isn't bad, but the bacon isn't top notch, and it takes away from the quality of the original burger.Definitely stick to the ShackBurger or Double ShackBurger when you order from ShakeShack.ABOVE ALL, do not try the Roadside Burger. It's terrible.Kid-friendliness: Outdoor area for kids next to restaurant.Wheelchair accessibility: Easy Access for wheelchair
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January 2024 by Mark Anthony Eco
Simply the
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January 2024 by Ryan Fuentes
Great service, great food, great atmosphere. The general manager Harry was going above and beyond. We had an amazing experience. Thank you. Will be
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January 2024 by LINA Riazantseva
Kids love this place so much! Nothing can beat their cheese fries. Addiction guaranteed ?
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January 2024 by Andrew Skinner
We are so impressed by Harry Nguyen and his team at the Carlsbad Shake Shack!! We had a large party order and Harry went above and beyond to make sure it went smoothly. He was always prompt in responding to my phone calls, emails, and texts regarding our large order. Harry went out of his way to accommodate all of our requests and our guests were highly impressed by all the Shake Shack food we served at the party. Harry even provided us with condiments and offered napkins, etc. Upon pickup, Harry and his team were more than willing to help us carry the food order and make sure we had everything. We will highly recommend Harry and the Carlsbad location for all our friends and our personal catering and dining needs.Kid-friendliness: We ordered a large catering order of chicken bites, fries and shack burgers. All the kids and parents loved it!!!
