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July 2024 by Gustavo Ruiz
Good option
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June 2024 by Nancy
ALERT! The pumps do not work properly and the woman working behind the counter was rude. I put my card in and it was approved but the next screen went blank, totally blank, nothing. Canceled that transaction and tried 3 more times, same thing each time. Moved to another pump, same thing. Went inside to report the problem and there were no employees in sight. I yelled out to ask if anyone worked here and finally after several long minutes a large woman with food in her mouth came out from the back office. I explained the problem with the pump screen going blank and she just stood there with a ‘deer in the headlights’ look and an ‘I don’t care, I’m not going to help you’ attitude ( she seemed to be too busy eating).
I left and went to a Chevron station close by and everything worked fine with my card. I also checked my bank account and it had 5 preauthorizations taken out from this Shell station.
The pump and the card reader at this Shell seemed ODD, as was the clerk’s attitude. After I left I immediately called my bank to report possible card reading scam at the station and to put an alert on my account. I will never go to this strange gas station again.
Also, I do not get my car washed here, but after reading several reviews of people bring blatantly ripped off with a broken car wash and no refunds, I definitely think that something strange is going on here. BEWARE!!!
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May 2024 by Hans Foto
This is a Shell with a "7-11" as the convenience store. It is a great location right off the freeway to stop in real quick for gas and a snack from a store that has a better variety than other gas stations, but it's not a full 7-11 experience. So, set your expectations accordingly.
That gas station itself had 8 available pumps, multiple entrances and exits, and a car wash. There is unleaded only, no diesel available. 3 options for car washes, not any more expensive than other places near by.
The entrance is wheelchair accessible, and there is plenty of parking in the lot for customers that are not getting fuel. The staff was friendly and helpful.
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March 2024 by Elizabeth Coyne
I'd give zero stars if I could. I got gas there, and that went okay, but I also wanted to get a wash ($12). The pump didn't give me a receipt, so I had to go inside to get it for the car wash code. Then I tried to get air, and unfortunately paid the $2 for it. No air came out. I went back inside and asked about that, and they said they could turn the machine on for free, but for reasons unknown, they didn't do it. I stood around and waited, but no air. Next I went to the wash. It went okay until it stopped dead halfway through. My car was covered with water and soap and nothing was happening. I drove out of the wash, parked, then went inside (3rd time) to let them know the wash had stopped. They just looked at me, didn't offer to help in ANY way. No restart, no apology, no refund, no raincheck, no nothing. (Well, I did get blank looks, so that's cool.) I wound up going to another station for a wash and air. I paid for the second wash.
I won't be going back to this Shell again.
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October 2023 by Lorena L.
If you are traveling and happen to stop at shell to pump gas or to use the restroom the restroom services were not available after midnight!
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June 2023 by John V.
My truck had several massive scuff marks following a car wash at this Shell. I went to the representative at the Cash Register only to be doubted and stared at. Another representative was helpful and refunded me but said nothing can be done. Disappointed to have to worry about this at Shell gas stations.
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May 2023 by Bijan Fard
I hate businesses that don't let people use the bathroom if you can take my money you better have a bathroom
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April 2023 by Praymun Read
This place has two bathrooms!! There is a carwash on premise. The staff is quiet but very good. Parking is a bit odd due to its location. But overall I enjoy the visit as drink prices are pretty good.
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February 2023 by skaterwithaboard
They don’t sell alcohol past midnight unlike others in the area. Unless your getting gas, I’d go elsewhere for snacks or drinks.
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December 2022 by Patti M.
Just stopped to get some snacks and use the bathroom. Gentlemen at the cashier wouldn't let my 75 year old husband use the restroom because it had just been cleaned and floor was wet. My husband offered him $20 ... that should've been an indication that this was an emergency. My husband has a medical condition and this man totally ignored us. Just letting you know I wouldn't frequent them have that.
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December 2022 by Joanna Lee
This Shell doesn't honor Fuel Rewards.?
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August 2022 by Yannis A.
very disappointed with this gas station and whoever manages it. All of a sudden, they have decided To stop credit card authorization to $85.00. With the price of gas as high as it has been, filling up a car with a 16+ gallon tank easily approaches $100. I went inside and told the clerk that he should pass on to management feedback that $85 isn't realistic . His reply? "I don't care, it's not my decision to make"! well, here is MY decision; I have stopped going to this gas station to fill up since I can't fill up. In the past 7 years I have bought gas to the tune of $500 to $600/mo (I drive over 27,000 miles per year). Rough math: $6,600/yr or over $46,000 in the last 6 years...and 80% of this gas money was at this station.
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June 2022 by Shelby Martin
Easy access location nice employees but they took away the car wash loyalty program with the new owner.
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February 2022 by Rob M
Refused service because I didn't have a mask. Yet I can touch the door handles and gas pumps all day long without anyone cleaning them immediately after. What a joke.
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February 2022 by Marissa Ramirez
Clean clean bathrooms! Good customer service!
