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September 2022 by PrimeTime_XL
This store has an immaculately clean, organized, and friendly set up. The staff is very helpful and friendly. (The sales prices are EXTREMELY competitive... "Buy one/get one free." I bought 4 sweatsuit out fits for $29 each!!!) The store manager Teron really shouldn't be working here (in this capacity.) He should actually be promoted to a higher position in the company, where his skill sets, knowledge, and positive energy can be utilized for an even greater impact on the company! I hope Shiekh knows what kind of staff they have in San Diego county, because as a business owner myself, I wish I was in a position to hire the entire staff away! (Chula Vista location employees included! I visited that location 2 hours earlier, and they were just as friendly.) I'd like to give a shout out to the Shiekh executives, as they definitely have an eye for talent! THE ONLY COMPLAINT I DO HAVE IS... The company won't ship certain items from Los Angeles to San Diego. They lost out on an additional $300 in sales because they didn't have the sizes I needed in SD. (And the computer showed that they had them in LA.)
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June 2022 by primetimexl
This store has an immaculately clean, organized, and friendly set up. The staff is very helpful and friendly. (The sales prices are EXTREMELY competitive... "Buy one/get one free." I bought 4 sweatsuit out fits for $29 each!!!) The store manager Teron really shouldn't be working here (in this capacity.) He should actually be promoted to a higher position in the company, where his skill sets, knowledge, and positive energy can be utilized for an even greater impact on the company! I hope Shiekh knows what kind of staff they have in San Diego county, because as a business owner myself, I wish I was in a position to hire the entire staff away! (Chula Vista location employees included! I visited that location 2 hours earlier, and they were just as friendly.) I'd like to give a shout out to the Shiekh executives, as they definitely have an eye for talent! THE ONLY COMPLAINT I DO HAVE IS... The company won't ship certain items from Los Angeles to San Diego. They lost out on an additional $300 in sales because they didn't have the sizes I needed in SD. (And the computer showed that they had them in LA.)
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December 2021 by Frank M.
Great staff ( Jesus) was very helpful and friendly. Nice sports merchandise ( jackets )
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December 2021 by Angel E.
Not surprised to see bad reviews for the store manager, he was extremely rude and unprofessional. I also made a purchase and wasn't made aware of the "no returns" due to covid, with no future date as to when they would begin to accept them. Checked in numerous times with no luck. Now I'm stuck with items that don't fit, and they won't honor their return policy because "they're out of season".. He gave me a corporate number and they were no help either, never received a call back. Take your money elsewhere
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June 2021 by Victor C
I dnt like the employees that work their its like they want to make career outta that place get a real job get you're money right ya heard meh! I like seeing different faces new faces not the same employees! They have no personalities, they straight wack also they dnt have bigger sizes in shoes they run out/ sell out or not in stock very poor stock compared to other places very limited on types of shoes they have and limited on hats its a small store I will not be going back you won't get another dollar outta me that's final! ??POS!, Also don't try to mentally analyze me I had a bad experience their this month at you're store I will not be going back, I'm not going to say what time what day but I will say I went to the adidas store in Carlsbad and now I am satisfied with my purchases.
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June 2021 by jessica burgess
Best customer service!!!
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May 2021 by C Ramirez
Friendly, helpful staff with positive attitudes.Thanks for making my day. God bless
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April 2021 by Savanah S.
The manager I believe his name is tyron, does NOT follow store policy horrible horrible customer service. Had a rude attitude will never shop there again!
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February 2021 by Sydney Goss
Just wanted to hop on here and mention that I had such a great interaction. Teron went above and beyond to help me. Could not have asked for better! He even ran after me across the whole mall when I accidentally left something at the counter! Customer service like that is just great. I really hope he is greatly appreciated there as the manager and I wish him the best year despite the circumstances.
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February 2021 by Jonah Duhe
Good shoes, cool clothes, and good customer service.They refused to sell me dirty white chucks, found a clean pair in the back.
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January 2021 by Cecilia Ortiz
The service was great and really good prices. Also there’s a tall dark skin male worker there that is so fine but also so polite... totally worth going to the mall.
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January 2021 by Mike V.
Talk about worst customer service of all time. Went in the store to s and was the only customer in there but didn't get helped by the manager and coworker as they were too busy texting/talking to each other. Purchased two pairs of pants from here (to which I was never once told that there was currently a no return policy) only to find they didn't fit right on me so went to return them. Only until I try to return my purchases am I told that "all returns are not honored right now but will be in the distant future". I advise any other potential shopper to try a different store as their sizes are disproportionate and the customer service is horrid.
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October 2020 by Stephanie Torres
Great deals on boots buy one get second pair for 10.00.
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September 2020 by Jessie M.
My son wanted a pair of Jordans. He is in between kids and men's sizes and a few pairs he was interested were out of stock in his size. Teron helped us and found a pair in his size that he loved at another location and had them shipped tot he store by the next day in time for my sons first day of school. Teron went above and beyond and provided excellent customer service. I also saw another female associate that was so friendly and helping another customer. It's hard to see people behind the mask but they both served with a smile even though you couldn't see it. We initially came to this location to go to another store but now we will always shop here because of the service! They deserve 5 stars and beyond. Thank you
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June 2020 by Nayana R.
Honestly disappointed in what the manager had to say about peaceful protesters. He is a complete coon. Truly embarrassed of his words/ actions and I don't even know him. Don't waste your money here, cause that man doesn't deserve our business causes he's clearly anti black.