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October 2025 by Sima Farhoumand
Very helpful staff. They give number one customer service. Love to shop here. They have very nice items too.
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August 2025 by William Mawbey
Friendly sales people very helpful
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January 2025 by Nancy DePaola-Brooks
Love my new sweaters! The Talbots crew is amazing 👏 😍 🙌
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December 2024 by Michelle Cheng
I’ve been to many Talbots store from Northern CA to Southern CA, and this one at the Forum at Carlsbad is my favorite one. The store has decent quantities of the stuff I like, and the staff is very friendly. They are helpful to set up fitting room and also look for a size to order for me if not available in store. I bought most of my everyday wear here.
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October 2023 by Julia Groff
Pricey women's clothing for the 60+ crowd
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April 2023 by Joni J.
My first time ever in at Talbots! My sister-in-law recommend it as she always well dressed. Clark, the manager, was incredibly helpful and friendly. She found sizes for me. She suggested different articles of clothing that I might like and she brought me some jeans that fit absolutely perfectly. Clark made my shopping experience very enjoyable and productive. She told me about the sales and specials. Clark registered me for special promotions. I would recommend this particular Talbots to anyone wants to be a well-dressed lady and have a pleasant and budget-friendly shopping experience!
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February 2023 by potato chip rocker
There are so many classy people who are friendly and helpful working here. We LOVE shopping at Talbots
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January 2023 by Monica Ryan
I order online from Talbots as I am able to get my size and apply coupons/codes easily. Several times though I need to return items so I hop into this store and also do a little browsing. In the past I've had no issues until yesterday. Whoever is the new older lady working at Talbots (she was there approx 4pm on 01/18/23), needs to be thoroughly retrained, especially in customer service manners. I came to the register with 3 separate online orders to return. She asked for my talbots account info and I told her I do not have a talbots account but I have the order slips that came with my packaging as well as the order confirmations on my phone. She then asked me who was the person who placed the order? She also asked it in a very rude manner as if she did not believe that those were my items I was returning. I'm thinking what on earth is she asking me? I'm not a doordasher. I placed the order lady. She then used my phone to type in the order numbers into her register as they appeared exactly on my phone. She kept typing in the wrong numbers over and over and looked at me and said, well its not taking your order numbers. Finally another person came over to help her and took care of it. The new lady was not entering the correct info. She was not friendly nor apologetic. If you are in training and a customer needs assistance, then get help from someone else and make sure you are kind to the customer and apologetic. A simple " I'm sorry I'm still in training" or something would have sufficed.
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January 2023 by Janis M.
i putchased two tee shirts that were on sale when I went to return them they told me I wasn't registered with their store and couldn't get a refund. I was told I could only get a store credit. I live outside the country and didn't want a store credit. They said it was purchased as a gift which is a lie. i had all receipts they gave me and still wasn't able to get mymoney back. This is my first Yelp review and I will also share it on Facebook and other social media. DONT GO TO TALBOTS. I wouldn't have given them one star except there wasn't anything below one star.
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December 2022 by Eric Nowaczynski
They have Great quality, we bought some gifts there and were very satisfied. Also it was a great shopping experience and the staff is very friendly. Thank you Talbotts
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October 2022 by Kandice Ocheltree
My friend comes here for their petite selection. She's so compact that normal petite clothing is still too long for her. Here, she found a bunch of cropped pants that fit perfectly on her and she loved them. There were free cookies and water and plenty of seating for those accompanying shoppers. Minus one star because I think my friend was not taken as seriously as the other clientele. I know we're younger than who seems to be their normal shoppers, but they didn't seem to be as friendly toward us.
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September 2022 by Lizzy Dancing
If you like being helped when shopping for clothing, look no further. Also, their top quality garments will last many washes.
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September 2022 by Lisa R.
The store refuses to answer the phone. They had 7 people working in the store the day I called to inquire about an item. Eventually I drove 30 minutes to get there, went in and asked the manager why they don't answer the phone. First, she states the phone doesn't work it's out of order then in the next sentence she said they were also short staffed and just couldn't take time to answer any phone calls from customers. Hmmm which is it? If you have a customer calling during business hours you should answer the phone, otherwise it's just poor customer service. Lots of staff standing around, the store wasn't busy, and nobody can answer a phone. Luxury high end clothing stores answer the phone. Most businesses answer the phone during work hours. Wow
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August 2022 by Maria V.
I am so upset at Talbots, for being a high end store they have the worst ties with the credit card synchrony issuer. I paid off my balance, ask that the account be closed and after I get a surprise bill of $1.76 for a mysterious fee/interest after I had asked for my balance,paid it and closed account well before 25 days of payment due date. This $1.76 turned into late fees etc. Please if you're a high end store get high end credit banking that doesn't try to rob clients.
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May 2022 by Michael B.
BEAUTIFULLY PRESENTED STORE ! My wife and I visit this shopping center frequently and love to check out the various clothing stores. This store is absolutely immaculate.....totally classy !
