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September 2024 by Mike Minnick
Daniel, my service rep was very polite and efficient. My vehicle was ready for pickup at the time promised. Wonderful service crew. Mike
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September 2024 by Joana Ruiz
Codey Fedder was great help today! Fast and efficient. Thank you Codey!
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September 2024 by Rodrigo Guerreiro De Faria
First Toyota vehicle and first service at Toyota Carlsbad and I am pretty stoke with their facilities, customer service and overal experience. Alexis was awesome! I’ve purchased my car from another dealer and I did no liked them so decided to look from another one and I believe I’ve made the right choice.
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September 2024 by Paul Manifesta
Quick and thorough.. thx!
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September 2024 by Kristin Nanry
Toyota Carlsbad has an incredible service department! I met with Efren who is knowledgeable, caring, and really on top of things. I was in a time crunch and Efren made sure that my vehicle was ready much sooner than I’ve ever experienced at any Toyota dealership. I had to return for some repairs and the car rental counter was more than welcoming. On both occasions Efren checked in regularly to keep me updated. I would highly recommend Toyota Carlsbad for service, and when I return I will ask for Efren as my service agent.
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September 2024 by Jenny Maximuk
Wendy was awesome. Apparently Toyota doesn’t have the ability to unlock wheels without the “key” from your individual car which they couldn’t find so that was disappointing to not get the tire rotation done. Pretty surprised there’s not a universal one that they shop would have for these cases.
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September 2024 by James Henney
Cody gave excellent service. He was on point with every step of way. Give him a raise . He is definitely going places with your company. I appreciate him taking time for everything going on with my car
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September 2024 by Brittany Roberts
Ken is awesome! Great service! Thank you!
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September 2024 by Rusty Elston
Professional, friendly, efficient and on time :) Job well done!
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September 2024 by Cela
Great service
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September 2024 by David Louis
I was a little disappointed with the latest service from Toyota Carlsbad. I made an appointment and dropped off my car the night before. An attendant was on site when I dropped off the car. He took my car keys and informed me that a service advisor would contact me in the morning before any work would be initiated. The attendant did not request any written information on the service to be performed. The next day, I received a text and call from a service advisor informing me that the work had already been completed and my car was ready for pickup, so I never had the chance to review or discuss the work ahead of time.
All of that being stated, online checkout, payment, and pickup were super easy.
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September 2024 by melelanie gordillo
Thankyou so much very friendly & quick
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September 2024 by jeffery barstad
Kind and professional.
Thank you!!!
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September 2024 by Jacob Aere
Corinna was an awesome representative! Hope to have her every time.
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September 2024 by April Chavez
Quick and professional service! Chelsea was great! 5 star service
