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September 2023 by KT
employees were really nice, good service, good selection
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September 2023 by Fadi Semaan
Rude, obnoxious, miserable, unrealistic demanding employees. Went there and found few items which we want to buy, but the employee refused to give us access to the change room and suggested we buy them try the items in the Public bathroom of the mall.Seriously...Never again
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July 2023 by Nicholas G.
This place has the best prices, everyone knows it, and it's always packed! On my visit we were looking for school shoes for the kids and I was looking for some new polo shirts. My kids found shoes they loved and the store had their sizes (big plus). I found a slew of polo shirts in their Men's apparel section. The selection was awesome, plenty of L and XL in stock. I did use their dressing room as I am between sizes... the attendants greeted me and let me know which room was opened. On the way out I was greeted again and asked if I needed anything else. Great store with awesome staff. The store is very well staffed; they had all their registers open, multiple staff were out on the floor re-folding items, re-stocking, and/or assisting shoppers. We were in and out in record time.
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May 2023 by Pat Robinson
I bought a hoodie at this store less than 1 month ago for about $100. I knew it would fit and I've owned plenty of UA products so I felt I had a reasonable expectation for their quality. When I got home I noticed there were a bunch of unfinished strings hanging from the stitching. I shrugged it off and took care of the excess yarn because I figured that's not a big deal, it's just yarn... Not long after (about 3 weeks) the zipper on the hoodie became stuck, the zipper track is no longer in working condition and the hoodie is now completely unusable. I can't return it because I don't have proof of purchase, despite having a CC statement showing the purchase and that UA has the digital proof of purchase. Absolutely pathetic standards by this company. I am so sick of purchasing brands like Nike, UA, etc. where they manufacture in hundreds of countries across the world with ZERO quality control, and back it up with absolutely NO customer service.
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May 2023 by David C.
Great service. I initially ran in real quick, just to snag a long sleeve shirt. When I got to the front, I ended up making a mistake and changed my mind last second. The sales associates, and the manager went above and beyond to help me out and I really appreciated it.
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May 2023 by John Caralipio
They have excellent choices!! The Rock shoes and clothing line
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April 2023 by Mike Frey
Friendly Staff. I recommend this store..
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April 2023 by Roman Reynoso
Good place to go shopping, a lot of variety of clothes
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January 2023 by Jenna S.
This store had its music playing way too loud.. They were playing some rock music that was blasting through out the store. We tried to manage it, but was too loud that we couldn't keep shopping in the store which was a big disappointment.
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October 2022 by Kelly Jeans
Super busy on the weekends, bit staff is friendly & helpful!
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July 2022 by Chief Max
I liked this store. However, they did not have what I was looking for on the day I visited. Outlets--sometimes you score and sometimes not what you're looking for
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July 2022 by Logan Deal-Figueroa
They have a huge sale only twice a year, so I only go here twice a year. Too expensive any other time.
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June 2022 by John F.
This UA Factory store is well organized and clean. The staff is helpful and professional. My kids and I were looking for basketball shoes and likely because the high school season was over and NBA finals almost done, they had very little inventory compared to the online store. I.E. no current Curry or Embid basketball shoes. I get it basketball out of season and high school football is starting. However my argument is AAU sports go year round in many of the major sports.... Maybe perhaps COVID supply chain issues (like inventory stuck in a port...). I did find some cross training shoes. My wife bought the kids a lot of workout shirts and shorts which had a great selection and sale at the time. If in the area, will be back. 5 star for their staff and clean store. 4 star for their inventory selection (3.5 on shoes).
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May 2022 by Richard C.
They had a great 40% off the store sale today. I picked up some Project Rock 3s for $86. Good stick on hand, good service. The always go to the Nike store as well, but they are closing down.
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May 2022 by Oscar Ruiz
Edwin the manager is LAZY, Just went in there, they told us to check with him if he had stock of a certain model of shirts that we is pilots use for uniform and we buy at least two dozen in a year, walked up to him, he was busy with a friend talking, and after he got done talking with his friend, I asked him about the shirts, he resorted to checking on his iPad and telling me that he had no stock whatsoever and didn’t even bother to go look, meanwhile my wife found them, the store wasn’t even busy, the busiest person there was the manager EDWIN talking to his friend.
