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March 2024 by Kristen Call
It's unfortunate that I've seen staff at this location treat customers rudely. Today a similar situation happened to me. I was simply asking if they had a specific package size and the employee didn't let me finish my question and started talking over me. I said I would go ahead and handle my return myself at the self-help kiosk and this employee started to tell me how he knows what he's doing and he's working there all the time and all day and that I'm being rude. All I did was ask a question and was interrupted and only to be told that I'm being rude. This employee was out of line. Be careful attending this location there are multiple employees that I have witnessed treating others unkindly or unprofessionally.
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March 2024 by Mary Ann Crisci
Very professionalAlways there to helpSaved the day for usThank you
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February 2024 by Paul K
I forgot the gentleman’s name but he accepted our package few minutes after the close and he was on his way out. Thats customer service right there.
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February 2024 by Joe Boyle
I came here to get something notarized and the notary public was super helpful, kind and accommodating. I'm very thankful for their attention to detail!
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January 2024 by Gregg Kuzara
Helpful and courteous
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January 2024 by Elizabeth Finley
This store always does a great job- I will keep coming !
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January 2024 by Brian
I called about some inquires and was promptly helped by Chris Ortiz. He was so incredibly helpful, professional, & kind! I couldn’t have asked for a better experience!!
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January 2024 by Mimi Mayfield
Great customer service!
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January 2024 by Warren Simmonds
Friendly people, great service, easy transactions.
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January 2024 by Linda Ouellette
They do what expected
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December 2023 by kerri blackburn
Always so friendly and helpful. I am there every time I’m in Carlsbad. I always feel very taken care of. Love this place!
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December 2023 by Jennifer Diallo
The staff are so great at this UPS store and they have everything I need in one place. There is a UPS store closer to my home but I keep going to this store because of the people. They were so supportive and accommodating when I was going through a health crisis this past year. And it’s really conveniently located right off the Oceanside Blvd exit of I-5. I can’t say enough good things about this store. They really value their customers and it shows every time!
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December 2023 by Robin Murray
The people at this UPS store are amazing. They helped us with many aspects of an international move including passport photos and shipping delicate items. This is a very well-run business. Can’t recommend it highly enough.
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October 2023 by Andrew Endsley
This UPS store used to be so good but they have gone downhill terribly. And the new self-service Amazon return is a joke on top of that. What’s the point of having people working if they are no existent and want you to waste your time self-serving.
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October 2023 by Wendy Thomas
Every time I go into the UPS store I am greeted with a smile and they are so fast and efficient. Love this place to send my important packages.
