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July 2024 by Mike Campbell
Horrible store. They don't have much authority to do anything. Ine excuse after another. Just go to the corporate store on marron road. They can actually get something done.
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May 2024 by Jonathan Hogue (Jon)
Thank you John and Kerry, I came in frustrated and exhausted dealing with Verizon @ Carlsbad. This location is the best location in the Village. Thank you for helping great service!
Marron location having wasted 5+ hours. The service there was lackluster and took zero accountabilty.
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May 2024 by Mike Norden
Very casual, prompt and informed gentleman at the store was instrumental to my positive experience. His name starts with K, sorry I don’t remember his full name. He’s a good man who does his job well, and I greatly appreciate his efforts.
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April 2024 by Jacquelyn McManus
This was best experience at a Verizon store hands down! Robert was incredible fast efficient and knowledgeable. My iPhone 11 was on its last hour and switched to an iPhone 15 in less than 30 minutes. 10/10 experience. Thank you Robert!
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April 2024 by Laura Bradburn
Kerry was very professional and showed the utmost customer care and support to my husband and I! He is the example Verizon needs to keep us with your company for many more phone upgrades! We travel over an hour into another county to get the best customer service experience!
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April 2024 by Michael Spiro
Kelly was so good to us thank you Kelly!
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March 2024 by Kelly Rocke
Love this Village Verizon always have great experience here
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February 2024 by Darcy Carr
Kerry was a great help and very knowledgeable
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February 2024 by Daniel T.
Don't fall for the promo they 'Say" you'll get-- all BS - Eddie, and the staff just tell you what you want to hear... if it sounds too good to be true - it is!
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February 2024 by Jennifer C.
25 year customer & has WORST experience. DO NOT TRUST ROBERT P OR VERIZON. He convinced me to 'upgrade' my phone (a promotion that covers cost of new phone.) Before I left, I double checked whether I needed to trade old phone in for promotion, but he said I didn't need to and I would still get promotion. Weeks later I bet my bill and FULL COST of new phone is on my bill. ($1200) I find out I HAD TO turn in my phone for promotion and also UPGRADE my plan; which he told me NEITHER. I was now stuck with a huge bill for new phone I didn't want and forced to stay with verizon for 36 more months. I feel sick to my stomach and completely screwed over, and there is nothing I CAN DO ABOUT IT. SO PLESSE DONT CHOOSE VERIZON THEY WILL SCAM YOU AND MAKE YOUR LIFE A LIVING HELL.
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February 2024 by Kyle Carr
Kerry was a great help and very knowledgeable
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December 2023 by Sandra Lehning
Kerry was great!
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December 2023 by Russ Burke
I went in to pick up my new iPhone 15. Cedar greeted me and was extremely courteous and helpful with setting up my new phone. My experience was quick, easy and very relaxing. Thank you Cedar for doing such an outstanding job
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November 2023 by Helen mahoney
Just fabulous service. I could have done without Kerry
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November 2023 by Alice McCarthy
Kerry is the best thank you !
