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February 2024 by R. G.
I am really surprised to see such low reviews. I give them 5 stars all the way. Amazing service, fresh products, shoppers/ grocers pay attention to details and send me the best products available. Delivery is always on time. I can go on & on, but to sum it up I can't ask for more from my grocery store. Keep it up!!!!
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January 2024 by me you
Who the hell rates a grocery store?
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January 2024 by GreenRoom S.
Do not use for custom cake orders. Ordered a themed cake for my daughter's 18th birthday. Pickup time was 7pm on Friday. I arrived to an incorrect cake -- no theme just hastily written "happy 18th birthday" on the cake that I easily could have done myself. I have full documentation of the order to show the screw up. No bakery personnel were in the store at that time. The on duty supervisor did her best and understood but there was no way to rectify the problem. They made me pay full price for another generic cake and gave me 25% off the incorrect cake. I asked why would the bakery schedule a pickup so late when no people are available? I could have easily come in earlier in the day and we could have fixed the problem if someone was in store who could help. So a big part of the 18th birthday party we were having was messed up. pretty big screw up. My option is now to spend my Saturday back at Vons trying to negotiate a refund of some kind. Big screw up with limited accountability.
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December 2023 by Maryam Sherbaf
The checkout belts are very dirty to the point that I didn’t feel comfortable placing my groceries on it. Cashiers need an attitude adjustment. The store is pretty well stocked up.
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December 2023 by Karen L.
Stopped in for just a few items but I have to say the staff at this Vons are so friendly and helpful. I really can't thank them enough for making me feel like I was a regular everyday customer. The store was clean and I found all the items I needed. 8/6/23
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October 2023 by Leslie R.
The positives: found everything I needed, well stocked, and I always enjoy the music they play. (That's important; if the music is too loud or annoying, I'll leave). Negatives: grocery prices continue to shock me. And, the cashier, name begins with a "K," could not have been LESS ENTHUSED to be there. Wow, that made me feel special, lol.
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October 2023 by Debbie F.
Love this place because of the people here. Special shout out to David P, from the cold cuts sections, or knows all about everything in that store, and Jack, who started out as a butcher and is now an every-thing person here. Everything is easy to find and I love that they employ individuals with certain intellectual disabilities. Just a great shopping experience all around and always look forward to getting my groceries here.
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October 2023 by Carlos Chavez
They have great deals when downloading the app. Always check their weekly deals. Have now shopped at Carlsbad, Mira Mesa, and San Diego and can find good deals on all of them.
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October 2023 by Kim AT
Where are the cashier staff never says hello or smiles or says thank you after the purchase. Are they overworked and understand or are they just miserable In their jobs. It is literally every single time I come in. It is too bad because it is close to my house but I am going to start going somewhere else
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July 2023 by Blake B.
EDIT -- I wanted to write that this was actually I wrote this at the wrong location either way though the point of this revision even though it's long was just to explain that you know what I thought that lady said like nobody should hold it against her I probably misunderstood but again it was at a different location not this one so yeah, I just wanted to make that clear as far as all the incoherent see you're about to read in the following paragraph well I don't have time to correct at all. I have a headache and I also don't want to so sorry but yeah it was in a different location that I was referring to. I will say there is lack of good medicine for severe conditions in my educated opinion, and the incoherent long nonsense that follows this is a reflection of that and I only mention because it has a point that you know a lot of people do have severe conditions and I'm just sort of saying it because well a lot of people have severe conditions so rather than explain why the following writing is so incoherent I just wanted to kind of say something more relevant than something just about me you know but I think you get what I mean. I either way that doesn't matter and again this was at a different location. Just wanted to clarify it was at the Vons on Via montebello and as far as that woman in the original review (which unfortunately my phone deleted most of) well ya I thought she commented on my EBT purchases that they were junk food and wasting tax dollars AMONG other things but i think i misunderstood and no one should hold it against her i've encountered her on more recent occasions and i think i misunderstood or she was having a bad day and u know perhaps she WAS judging me on how i looked and thought i was on drugs that's always a possibility N that's no good but i don't think anyone should hold it against her some ppl have bad days and for all i know like the way she was acting was had nothing to do with me and i was kinda ... i have a neurological disorder im recovering from . K , so while coherent now at the time writing it i was imo just being kinda immature taking things so personal , tho i do thjnk VIA MONTEBELLO couid iss some more staff because she was the only one working at one point the entire service lanes customers service and assuring self check our so ... as i recall... as far as the incoherent stuff I mentioned my phone malfunctioned and deleted most of it, but the main point of the original review was at the Via Montebello location due to a number of distractions, some of which I took personal regarding that woman and others that had nothing to do with her it I accidentally walked out with sunglassss without paying around mt neck and it's a long story but i worked it out with the store and paid later and ya that lady was there and like she doesn't seem like a mean person so i think i misunderstood that's all i'm gonna say in regards to the issues i did mention involving her . BUT maybe not ! for now i'll say i think i DID misunderstand tho k , thanks bye
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July 2023 by Nicholas Autry
Some dude backed up into our car and wouldn't give me his insurance... he drove away.
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June 2023 by Jenny F.
We loved this cute, small grocery store. Staff were friendly and items were easy to find.
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June 2023 by Lorena Holladay
I love shopping at Vons they have such a great Deli and fresh Produce department I love being able to put together some great Charcuterie board's and Veggie trays.
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June 2023 by Ramon Preciado
Good store for a neighborhood with a lots of Teslas, Range Rovers, Mercedes...well you got the picture
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May 2023 by lorena day
I love shopping at Vons they have such a great Deli and fresh Produce department I love being able to put together some great Charcuterie board's and Veggie trays.