COACH Outlet in Carmel offers a great selection of handbags, leather goods, clothing, and accessories at discounted prices, including sales of 50% off with additional markdowns. The store is noted for its extraordinarily kind, helpful, and professional staff who provide wonderful and personable customer service, making the shopping experience fun. The team is patient and helpful both in person and over the phone. The store promptly corrects any errors, such as pricing mistakes, upon being informed. Located in a tempting area, it is a recommended destination for retail therapy with the latest styles at outlet prices.
Had the best experience on my birthday! Thank you to all of the ladies that helped me choose my bag. The sweetest girls and so helpful!
February 2026
I love this store. Cynthia and Isabel are AMAZING. Everyone is so kind and the service is excellent. I’m very lucky that this is my local store!
November 2025
The workers there are very patient and nice. Attend you right as you walk in the door, and are there to answer any of yours questions. Very good experience. Cynthia is also there best employee and the asian fellow that helped me pay and cut my belt. Extremely good service.
