Cole Haan is a well-organized store with a great selection of shoes and a friendly, helpful staff. Customers appreciate the warm welcome and attentive service from employees, especially Kyle, who is known for his good attitude and patience. Shoppers find the staff's advice helpful for their purchases and fitting needs. The store offers good winter sale prices and maintains a clean, organized environment. While some customers have observed that a few employees can be rude, overall, the store provides a positive shopping experience with great inventory and attentive service.
Love Cole Haan and this store. New “key holder” sales person Megan is doing amazing job, very attentive and helpful.
May 2024
Thank you Kyle for the good attitude and warm welcoming you are the best employee I have ever met in Monterey. Best luck for you man
December 2023
We came here to handle some Christmas shopping. A staff member named Kyle helped us tremendously, giving us advice about our purchases and attending to our fitting needs well. We were extremely satisfied with our purchases and shopping experience (and the winter sale prices were also very good)
