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September 2023 by Hal Sandick
Very helpful. Even though we shipped at 4:10. Got my package out the same day.
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December 2022 by Ben Edwards
Very helpful with everything. I ship a lot of expensive wine with them without ever having any issues.
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October 2022 by Maureen Doran
Eric was amazing and so helpful. He went above and beyond to assist me in getting a package packed and sent out. I have been here several times and always have enjoyed his pleasant customer service skills and overall professionalism. Thank you Eric!
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January 2022 by Orlando Hill
Both times I’ve used them they’ve managed to race my Fed ex and UPS off in time dépité me being just before the shipping deadlines. Super nice and great service!
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July 2021 by Rebecca Leisure
I received a quote from this location and called back a couple weeks later to proceed. They lost the quote and quoted me a higher price. They originally told me they could pick up my items. Then they told me another day that it had to fit in a small SUV. Called another time and they said they don't pick up at all. I emailed them saying all this and they never responded.
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May 2021 by Matt Winslow
Always great service at Pak Mail.
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January 2021 by Darcy R.
Super super friendly, professional and reasonable and honest! A real mensch of a business!!
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December 2020 by Mike M.
Jack the owner of this establishment is extraordinarily rude!!! Every time I have been in here he is rude! I myself as a business owner would never imagine treating my customers as the owner of this business does. Over this Christmas Holliday season I had asked for a box to be made for me. A simple cardboard box for shipping an item. I was promised this would be done for five days. Every time I came to pickup my box it was not finished, On the fifth day I arrive to the store with my young child to have the owner this JACK scream and yell at my child and I in a violent manner. In all my life I have not ever been treated so poorly and aggressively by any business employee especially not the supposed owner! I will never be back! I will spread the word throughout the community In which I live and this business operates! Despicable, Carmel should not allow this location a business license. Complaints will be made to corporate PAKMAIL!
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September 2020 by Summer C.
Such friendly service, really patient and helpful. Really glad I came in to handle some paperwork I needed printed and mailed out.
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May 2020 by E t
(Translated by Google) Even though this is simple, it's normal
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August 2019 by Jay D.
I could not have been happier and more impressed in my dealings with Pak Mail in Carmel. Eric, the manager, helped me arrange cross-country shipping for a large number of tubs, a few art pieces, and a couple miscellaneous items. There were time concerns, as we were leaving the country the following week. Eric and the owner, Jack (?), had a plan and materials ready to go the next day. Eric even helped me unload the van full of stuff when I brought it over. And they have a dog on staff!
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June 2019 by Anne
No NOTARY and not too interested in correcting it.
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April 2019 by Tanya Solomon
Kind of right across the street from the post office for Carmel-by-the-Sea
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March 2019 by Paul Seftel
They make it easy and do a great job! Thanks
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October 2017 by Steve Metzger
Local business, great service