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February 2024 by Walrus
Don't put your stupid card on my windshield.
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February 2024 by Kimberly M. Owner
Incredible service, excellent customer service, awesome price point
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December 2023 by Rosy Rose
The young lady helped me I think her name was Mehli I really needed a new phone and she was able to help me out I deeply appreciate her help!
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September 2023 by Linda Larkin
Im here says store us open until 4:00 it is Sunday the damn store is closed! Thanks for wasting my time!
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August 2023 by sebastian nasrawi
I'm here and they closed early smh. Put a note or something or change the address online. This is so inconvenient. Thanks cricket
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May 2023 by Victini710 101
Everything went alright after a few days I opened up the phone package to get the metal clip for the storage card to be accessible and the metal tool wasn't with the phone I just bought.
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March 2023 by Galina Mironova
I am 64 years old and not very modern technology oriented but I did just buy Samsung Galaxy A23 5G which I love and want to know everything about it. I went to Cricket store because I received messages to update the software and needed WiFi for that. I was slightly frustrated because I didn't have WiFi. That's where I met Hakeem who immediately put the smile on my face. He was super friendly, knowledgeable and helpful. He took time to explain to me how everything works, let me use WiFi in the store to update software and I left very happy with this incredible service. Thank you Hakeem and Cricket.
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January 2023 by Hunt Jannesse
I just wanted to say I have done many reviews and I can’t be more happy to do this one. The customer service I experienced was nothing short of amazing. Hakeem you made our trip in so worth it. Your knowledge, kindness and positive attitude blew us away. You modeled what great customer interaction should look like and for that I must say keep up the good work young man and shout out to your superiors for having such a great person on staff… Just wonderful.. Deejay you are the greatest y’all are a great team..
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January 2023 by Ericka Carvin
DeeJay’s customer service is unmatched. He was kind and very professional. He went out of his way to make sure my son and I were comfortable with our phone selection and plan by providing superior customer service. His knowledge and kindness made our experience at this store excellent. ?
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January 2023 by Adollyah LaRue Royal Gotti
I just wanted to say I have done many reviews and I can’t be more happy to do this one. The customer service I experienced was nothing short of amazing. Hakeem you made our trip in so worth it. Your knowledge, kindness and positive attitude blew us away. You modeled what great customer interaction should look like and for that I must say keep up the good work young man and shout out to your superiors for having such a great person on staff… Just wonderful.. Deejay you are the greatest y’all are a great team..
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December 2022 by Amanda Eckart
I went into the store to purchase an iPhone 11. The store manager DeeJay was the one to help me. Soon after I arrived and began to work with him, another customer walked it. She was extremely angry about a defective iPhone she purchased. DeeJay Explained to her that she would have to take the device to an Apple store because she was past the 7 day return policy. She began screaming at DeeJay, making violent threats, throwing around racial slurs, and even when as far as damaging property inside of the store. Let me just say that DeeJay is store manager for a reason! The way he handled the situation and himself was flawless. He was extremely professional, remained so polite, repeatedly explained to her why she had to take the device to apple, and still got me taken care of in a timely manner. To be honest, I wouldn’t have been able to keep my composure the way he did. To have someone in your face, screaming at you, cussing, damaging store property, and throwing racial slurs, is not an easy task to handle but DeeJay handled it flawlessly and effortlessly. I commend the man you are and will DEFINITELY recommend him and this exact store to all my family and friends! And we will definitely be back for my husbands phone!
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December 2022 by Lanna Pruitt
Thank you DeeJay your the best, I was in the store for a hour but only cause I switched over. But I couldn’t have asked for better help getting everything together. BTW GO GET YOU A IPHONE 11, WHY THEY HAVE THEM GOOD DEAL, ONLY WHILE SUPPLIES LAST LMAO!!!??
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December 2022 by richard robison
DeeJay went above and beyond the service I have had at any other cel phone provider!
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October 2022 by Miesha Davis
Love the place! DeeJay was the nicest, sweetest, knowledgeable and most patient rep I could have asked for. He gave me options which was great and eventually I walked away with a great phone, I was able to keep my same number, and am very happy I stopped by today. I highly recommend asking for DeeJay if you want excellent customer service ?
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October 2022 by Echo Caldwell
Got my first I phone today !, DeeJay gave me excellent customer service , better than Metro & at mobile by far. 5 stars for DeeJay at Cricket Wireless on Manzanita Ave Carmichael CA 95607
