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March 2024 by Amy Heckathorn
I dropped by without an appointment to gather information. Aaron was incredibly helpful. He showed me available units, answered millions of questions, and even let me know things I didn't think to ask. He was very friendly and professional, and I was grateful for his time and help.
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March 2024 by Anora Al Shihab
Selena is a great worker. She was very patient and answered all my questions. Thank you!!!
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March 2024 by Jorge Alvarez
I had a great experience at this facility everything was straight forward and Selena was very friendly and helpful throughout the process.
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January 2024 by valerie kinion
So they have a new employee here Aaron. We are having a problem with our drain, we live behind them. He went right out and cleaned it so the water is draining now. Really nice guy.
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December 2023 by Robert Goodman
Aaron helped me get my storage unit. He was super professional, courteous, and knowledgeable. I recommend Aaron for all your storage needs!
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December 2023 by squaff
Selena was awesome with her customer service stood out in the rain with to help solve my issues, she is wonderful and a helpful person, highly recommend her.
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December 2023 by Robert Benning
Lei was great the best customer service very patient I recommend her too any one the best
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October 2023 by Pierre King
I wouldn't have even left 1 star if that was an option. The customer service is terrible. There isn't anyone ever on site. Public Storage is a joke and I would NEVER use them in the future. NEVER!!!!
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August 2023 by Anthony DePonzi
This place is the worst, most incompetent business I have ever dealt with!!! My phone was dead so I couldn't see the time. There gate hours close at 6pm, I guess it was 6 04 and I was locked out so my storage is open and my 200$ tent Is in the hallway with no water for me to get it until tommorow at 6 am! Then I tried to leave and I was stuck behind the gate. I had too call a number and was on hold and kept behind the gate for 45+ minutes. That was after 20 minutes of me waiting for somebody to walk by and asking thru the fence if they could call my fiance so she could Uber me a phone charger!! Don't ever go too this place. I promise its the worst storage I've come across
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May 2023 by Adam Mcrae
Went to get a storage unit ,Yvette was great so nice and professional and property so nice and clean ,great area , thank you Yvette for awesome service .
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May 2023 by Ankur P.
My storage unit was broken into twice. Pretty sure it an inside job involving the employees. Can't prove it but things aren't adding up.
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May 2023 by Alina U.
If I could put 0, I would do it.This is the most non-professional company I've ever seen. The reviews write that there are friendly, helpful and nice managers here. Believe me, that's not true.You can't do anything until you pay for their services. That is, buy first and then do whatever you want. If you want to see the room - buy it first. If you want to see how convenient it will be for you to climb the stairs and carry things - buy it first. If you want to make sure that the inside is clean and the roof does not leak - buy it first.Absolutely boorish communication. And no, manager non-respectful and extremely rude. (I know she doesn't agree with me, also she doesn't care) They just haven't heard. The manager as a robot repeated that "we are an online company and you can do everything in the app". She couldn't stop saying it. She didn't answer my questions because she's not interested and doesn't care. She hung up because it's too difficult to do her job.There is no worker in the office either.
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May 2023 by Vette C.
Just rented a unit. Not my favorite place to return to. Andrew literally took the stress and pain out of the entire process. I am a stickler on customer service and Andrew has it. Truly. He was personable, accomodating, informative, patient, thorough and understanding. Above all, he was professional. Thank you Andrew. You actually made my day a little bit better.The 4-stars is for Public Storage but Andrew deserves the full 5-stars.
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May 2023 by Tony D.
Mia was really helpful patient and understanding.she gave me helpful information and he'll me step by step. I appreciate her dedication. and excellent customer service
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April 2023 by Sheila Thortan
First time storage renter, and I would have to say it’s probably the most easiest process. There’s usually nobody in the office, and that’s fine for me. There is a cleaning lady name, Mia any time I see her she always greets me with a great attitude and that lovely smile of hers. I would definitely recommend renting here!! 5 stars in my book.
