The United States Postal Service receives high praise for its excellent customer service. Customers have described staff members as very helpful, kind, and going above and beyond to assist. One employee was praised for searching for a lost package and delivering it to the customer's door, demonstrating dedication and care. Another employee took her lunch hour to return a lost billfold, showing kindness and effort. Additionally, a staff member helped a customer ship a package quickly so they could catch a bus, even finding the perfect box to ensure timely shipping. Overall, the staff's helpfulness, friendliness, and willingness to go the extra mile make this postal service highly recommended. Customers feel appreciated and valued, and many express gratitude for the caring and attentive service provided.
Awesome customer service. Unfortunately didn’t catch the woman’s name who was helping me but she was so nice and helpful.
January 2024
Carpinteria postal employee took time from her lunch hour to deliver my lost billfold to my home. Someone had dropped it in the mail box at the PO. She had to look me up in the white pages to find me. So nice and above and beyond. Yahoo, I got my billfold back!
October 2023
I started a small business and didn’t know anything and the lady helped me? she was super nice thank you.
