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February 2024 by Raul Revolorio
Good service and good deals
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January 2024 by Kenichiwa
My experience at this place was good, I found what I was looking for and at a good price. There is a lot of offer on winter items. The place is small but it has a wide variety of items for different sports. You can check your website for the offers of the week before arriving at the store. Sometimes they ask you to present the cube, but sometimes not. I think it depends on the person at the checkout. .
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October 2023 by Roberto Gomez
Good place and prices
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October 2023 by Elmer R. de Chavez
Cashier Miguel valued his plastic bag over their customer.I just bought two (2) balls, they cost me $27+ each. I’ve requested to put them on separate plastic bag as they were intended to be as casual gifts, Miguel refused for no apparent reason even if I suggested to pay for the extra bag.I left the store disappointed knowing that I will give the other ball to my grandkid unwrapped. It would have been a better sight for the kid if it is wrapped in a Big 5 plastic bag.I will shop to the other Sporting Goods next time.
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July 2023 by grac e
this place is TRASH. The atmosphere is very unwelcoming, and the store is very squished and uncomfortable. Is this a joke?! Even a goodwill a dog took a dookie in could do better. There are many fish in the sea, as well as sports stores. And this one obviously isnt the one.
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July 2023 by Sean Regret
Just your average Big 5 nothing outstanding.
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May 2023 by Isaac M.
My boots that I bought from here fell apart so I wake up early the next day to get a new pair before I go to work. Once I arrive only the lady at the front counter said hello and I stood in the shoe section for 10 minutes and nobody was to be found except the lady at the counter who was already busy. Waited for 15 minutes and received no help. Now I'm on my way to work with boots that are ready to fall apart any second now.
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March 2023 by Shaun “KAMIKAZE” Kimura
I only come as a Last resort! Will sell you damaged goods... @ %10 off... Limited stock, ok prices if you can find what you need.
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March 2023 by Camille R.
Last Friday I was looking for assistance with fitted hat measurements since I was planning to buy one online so I needed to see a New Era hat. Google maps showed the closest location that sold them was here. When I found an associate I told her what I needed and after saying they didn't sell New Era, realizing her error she pointed the rack out (which was too high to reach) then walked away. I kept asking as gently as I could to avoid sounding like a Karen, if I could get help with sizes and she handed me off to a gentleman who went and got a ladder. I did find the size I wanted but nobody there could give me the measurements in fractions for my online issue. Customer service needs to feel more like "let me help you till we solve your problem" not "I need to hand you off so I can go back to doing something else." It's not like there was alot of other customers. There were people at the checkout, but the register girl took care of them. The only positive thing was the hat was marked down and I saved a couple of bucks! I get kids these days don't like to work, but at least put some more effort for that paycheck. Especially for us customers that purposely hold back any anger and hostility to make our visit as less stressful as possible for you... because as a former retail person, I totally get it.
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March 2023 by david rancifer
I have shopped in big 5 in the past but the store I went too is small anf limited in selections.
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February 2023 by isaias lopez
can always find ammo here
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January 2023 by Christopher Mur
This is the place you want to go if your preteen kid needs a soccer ball, or you’re in a pinch for some camping gear, or your looking for a great deal on…. Well, something…If you want pro gear, you might want to look elsewhere.However, I give it 5 stars b/c the people that work there are some of friendliest, most helpful people I’ve run into in retail. I’ve never not had someone resolve a problem or question and they make returns simple!#big5fan
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January 2023 by Mauricio Jimenez
I was just in the store cashier kasandra don't know anything about customer service she try to make me look like if I was getting the stuff for free, I was asking questions about the sales they have and she told me to come down just because the price in the store are marked wrong. Need better employees and more organized on the tag prices
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November 2022 by Gentleman Joe
Always have liked going to Big 5 good deals!
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September 2022 by Carlos R.
Wow just went in for some youth football gloves. I gently asked "excuse me are these the only.... BOOM get cut off and the guy said yeah that's it!! With an attitude! Then I finished saying sizes you have! Wow sorry your conversation was better about complaining of other customers rather then try to sell me the gloves! Horrible service! Then the guy posted up by the door on top of merchandise with his feet up! Wow!!! I had to compose myself before walking out quietly! So yeah where are the negative stars at!!!???
