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March 2024 by Andrea Edwards
Caliber Collision goes above and beyond! Thank you to the kind staff starting with the receptionist down to the personalized assigned Rep. Jairo! My car came back looking amazing and detailed! Thank you to the team that took the additional effort to detail my car! Grateful
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February 2024 by Tammy
I was very satisfied with the work that they' done on my car. I will recommend them to anybody And everybody customer service was wonderful theykept me updated With everything that was going on with my vehicle. I really appreciate them. Thank you so much for doing a great job on my Toyota Highlander.
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December 2023 by Jennifer Sanchez
Staff Noe was very helpful throughout my entire repair process. He and the front desk were attentive to my needs and questions which made me feel a lot more comfortable about getting my car repaired. It took 1 month and a couple of days for my car to be repaired which was excellent as my entire left side of my car was damaged by a drunk driver. My car looked brand new when I picked it up and I could not be any happier! Definitely recommend this location for your repair needs.
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December 2023 by Ammy Fragoso
The people were very friendly and kept me informed through out the process. They did take longer than I anticipated but they let me know why and all the updates. I did have to return my vehicle back but they fixed the issue in less than 20 min no big deal. They made the experience go very smoothly and didn't give me a hard time.
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October 2023 by Patrice Adele MUA
Excellent work and service. Noe is an excellent service person. I was constantly updated on the progress of my vehicle. I would recommend Caliber Collison to anyone.
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October 2023 by Russell Gin
This is a Geico approved auto body shop I took my vehicle there to get repaired because I was rear ended on the freeway by a driver insured by Geico long story short Geico totaled my car I was not informed by them or by Caliber Collision until I called them (poor communication skills) I was told to pick up my car because they were not a storage facility (understandable) once the workers found out my car was a total loss they started to take parts off my car which I had not released to them battery was not the battery I had in my car when I dropped it off gas was siphoned out Keith told me he would order the parts still haven't heard from him in 2 weeks this is a SHAME! (complete FAIL!) if there was a minus 5 stars this place would get it.
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October 2023 by Gallito On Bass
Keith T provided top notch customer service, keeping me updated with the status of my vehicle and advocated for me with the car insurance. He took care of everything for me. End result of the vehicle is top quality work.I recommend Caliber Collision but most importantly, I highly recommend Keith T.
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September 2023 by Yara Aguilar
This is the second time someone has hit my parked car/stopped vehicle and both times the service I received at Caliber Collision was amazing. They keep me informed throughout the process and return my car in perfect condition.
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July 2023 by Christina Marie
Caliber was a great choice and I am thankful for the great staff n service done to my vehicle! They kept in great communication with me at all times. Glad to have my car back looking good as new as if nothing happened to it
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July 2023 by Roy
I highly recommend this place. Diana and Noe were very helpful from start to finish. Everyone in this place are friendly, very good customer service. I really appreciate all their hard works. I am very satisfied and happy with their job. Their tech did a great job! Thank you so much!!!!Services: Painting
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July 2023 by Marisela R
Caliber Collision,This is my SECOND experience with your services. My FIRST experience was pleasant.this experience was NOT!However, I would like to say, my service advisor was professional. Completed my car sooner than later.All, was great until I went in to meet with my advisor on the finished work to my car.I arrived, my advisor was notified.As I waited, I was given documents/invoice to sign and pay. I was feeling hesitant to sign because I still hadn’t seen my car.but, this woman was standing in front of me with a hurry up look!I was trying to read what I was signing and i believe it didn’t help the situation, she was looking annoyed with me.So, when she pulled out the debit/credit machine, I asked her “Shouldn’t I see the car before I make this $500.00 deductible payment? ”.She rolled her eyes as though I asked the wrong question.She took the documents and looked at the door and said “go out and see your car”.She asked the other customer if she cared for some water as she was dismissive with me.She practice no customer service skills. Exhibited Unprofessional incompetent behavior and minimal words were needed, as her demeanor was understood.I paid without seeing the car, I walked out, and made the comment…Why is it so wrong to want to see your car before you sign and pay for work that you have not seen?My service advisor came out and at this time I was very upset with this woman attitude.I did mentioned to my service advisor what had taken place, and he did apologized for her behavior.I strongly recommend in the near future, prepare your front line person with a level of professionalism and respect.As respecting the felt experience of the client is important for a business as this.Service: Painting
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July 2023 by Oliver Nicio
Keith took care of everything even though I didn't have all the information for my claimMy service from him was excellent from beginning until I got our minivan back, and ensured I was 100% satisfied with their work. Keith keep up the good work, my brother.
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June 2023 by Bee C.
Keith and his staff at Caliber were great. Work was exceptional and I have no complaints. Communication was key and they did not disappoint. Highly recommended. Thanks again
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May 2023 by Cynthia Lozano
We took our vehicle for some repairs and Keith was very great and was helpful everystep of the way very satisfied with the workService: Painting
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April 2023 by KARLA MORAN
This review is long over due. My car repair experience was an amazing experience. The manager Diana at this location helped me a lot and was knowledgable. Diana kept me informed about the status of my car and when it will be ready. The repair was also done at a timely manner. I would definitely recommend this location and will come back if needed to this location.Services: Steering & suspension repair
