Kole Imports & Closeouts is a large wholesaler of general merchandise and closeouts located in the Los Angeles area. It serves as a profit source for all types of stores with fast-selling items. Customer experiences vary. Some report great experiences, with timely email responses and fast shipping. Orders are received in a timely manner with products in good condition, meeting expectations and leading to repeat business. There is appreciation for good customer service when issues arise, such as issuing refunds for out-of-stock items. However, other experiences include receiving incorrect item quantities, either far too many of an item or fewer than ordered and advertised as in stock. Items sometimes are not as pictured, with variations in color. A suggestion has been made for the company to consider opening an additional warehouse on the East Coast.
