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March 2024 by Michelle S.
The service at this store is terrible. Frequently there's pricing issues and the cashier cut me off when I was trying to explain and asked if I wanted the item or not. I asked the person at the front desk (not really sure of their purpose), if I could get 2 single dollar bills for my 8 quarters. Although she was dealing with money, she told me to just ask a cashier, they'll do it. There was only 2 cashier there. I asked one that walked away from her register to come bag for the other if she could do it, she told me, no, the other one could do it when she opened her drawer. She could have given that cashier a heads up of what I needed but she didn't. I was asking the cashier almost panicked because she never looked around and was about to start the next person in line. The nerve of a multibillion dollar company to charge 75 cents for cash back. For these reasons and more, I usually drive to the other side of town to Albertson's when Ralph's is less than a mile away. They have a much bigger selection and friendly, helpful employees over there.
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February 2024 by Alexander Van Der Aa Robinson
Worst self-checkout system I've ever experienced out of the ~500+ I've used is various stores in several different states. Also the store is a complete sell out, with 3rd party vendors inside and outside of the store constantly and allowed by management. Expect to be harassed by Spectrum salesmen and if you go to self checkout hear 'Help is on the way' at least 2 or 3 times.
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February 2024 by Christopher Wilkinson
Valentine's Day
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January 2024 by R Hop
Great supermarket for all your needs, they had low carb tortillas, with a couple different sections for alcohol if that interests you. With a Carl’s Jr in the parking lot or dog haus across the street if your famished. Not to mention socal wings (haven’t been there yet) Friendly staff and pay for the bag to get your super thick plastic grocery bag that can be reusable
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January 2024 by Gildardo Hernandez
Fast service thanks
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January 2024 by Joseph Baylon
The lady at the self checkout is an absolute gem! However, Ralph's should think of replacing their self checkout machines as they are too complicated and the prompts are not obvious. The lady, more often than not, wastes her time helping people out instead of it being a real self checkout.
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December 2023 by Tina W.
The service I receive at Ralph's is great. The customer service I received is excellent always smiling and willing to help if you need help. This is the only grocery store I shop at!
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December 2023 by Sophia L.
I went 1 hr before closing and both doors are already closed. The workers were inside just looking at us and then they walked away.
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October 2023 by Abel Moreno
Quick in an out, a lot of self chevk-outs available and regular cashiers. Everythinh I needed was available and some on sale.
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September 2023 by Lameka J.
On September 17, 2023, I stopped at my neighborhood Ralph's to prepare for the week. I purchased a seeded watermelon. I have purchased in the past and it was very sweet. On September 18, 2023, after coming home from work, I began to cut the watermelon. The watermelon was very spoiled causing all the juices to run down my drawers, cabinets, floor, pants and shoes. Please... note today I worked 12 hours and I commute to Rancho Cucamonga. I was really upset because I called the store and the representative said, "Sorry there is nothing we can do." I explained I have pictures. I was informed the supervisor was on lunch and would return my call within 39 minutes. I called the store several times after my call was not returned. Also, I had the cleaning service at my house yesterday. I am patiently waiting for a return call.
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September 2023 by zhou gongjin
I showed up at 12:57 sharp (3 minutes before google says they close) and their door was locked and the security guard and a worker signaled me that they're closed. I signaled them 2 fingers, that I'll be out by the time they close (I was going to get 1 item quickly), but they wouldn't let me in. If you close at 12:57, then don't put 1 on google. I would have went to the Ralphs the other way instead by 1 to get what I needed tonight.
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September 2023 by Alejandro Cruz
Guy at the deli counter is the best! He seems to know every customer that comes in and manages to have a pleasant interaction with everyone while still moving people along quickly.
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September 2023 by Sylvia Lane
Good customer service. Store clean & organized.
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September 2023 by Neil P.
I only go here because it's close to home. It has most of the stuff I need. they're more expensive than other grocery stores.Only a few friendly employees(Cherry). The rest got that straight face unapproachable look. If you have no other options.
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September 2023 by J D.
Employees keep talking. Do they even look at these reviews. Probably not. So less than one star. N naw they don't read these.