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March 2024 by Lezz Alvarez
1 star only because I can't post this review at 0...One of the ladies here has a really bad attitude. She is rude and talks to you like she is annoyed at the world. Should have got her name but I didn't. Won't visit this place again. ?
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March 2024 by andy lopez
While I do like the service that was given particularly by the woman that was helping me out with my packages. It definitely stinks when your card machine is down. I am assuming this had to do with the outages that happened with the phone companies the week before.I do not however like how the delivery process was handled, when I sent out my package, not only was it stuck in Salt Lake City for over five days. But it was somehow rerouted and it ended up in Belgard Gardens. And it only arrived to the destination today almost 2 weeks later. I definitely do think that is definitely unacceptable.
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March 2024 by Jayden Moss
I was able to get my box shipped but Ms. Keyes needs to have a better demeanor when interacting with her customers to avoid possible conflicts in the future
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March 2024 by Amanda Garcia
Terrible customer service from Jayshaun!!!
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March 2024 by splendid_is_she 1
The OLDER females, ARE Very unprofessional, THEY often talk crazy to their CUSTOMERS. The older ones need to RETIRE QUICCCCK, they must don't VALUE their Career they chose. They need to take that up with their DISTRICT MANAGER and not their CUSTOMERS who really sign their PAY CHECKS!!!!
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January 2024 by Jamey S
They seemed very nice for a post office. They helped me with my shipment. I like the Harry Potter theme behind the counter on the left.
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January 2024 by Jhenica Daniel
Lady who works here does not seem happy doing her job. She is not welcoming. Rude.
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December 2023 by vanessa magana
Checking in packages should be quick and easy, I went into check in a package and asked for a receipt because I’ve had a lot of issues in the past before and so far I haven’t had no issue with anyone on getting my receipt at the desk, but the lady that works here is very rude and doesn’t want to do her job because she simply states “I don’t do prepaid items”. She is the rudest woman I’ve ever met and makes me feel bad for asking a receipt of my own package don’t come here hope she gets customer service classes because the way she acts is not ok.
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December 2023 by R4B1D RABB1T
The employee everyone else is complaining about in the reviews also decided to be a rude know it all to me. I came in smiling, having a wonderful day and she ruined it. She didn't once smile and was rolling her eyes acting as if I labeled my package in the worst way possible. I called her out on it and suddenly she can smile and be rude with the other people in line laughing with her because they weren't there for the original interaction. I understand no one wants to work for you, but if you'd force these old crabby people out, maybe you'd have more enthusiastic new employees coming in.
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October 2023 by Raymond Flores
Worst customer service and interactions I have ever encountered. Raising voice at customers, patronizing them. Worst attitude when it comes to human interactions. Ear buds don't help either shut this branch down, have the union force retire this worker.
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September 2023 by LDW
I’ve lived in Carson as a homeowner 30+ years and I recall when this location opened, and for approx 20 years the postal workers have been knowledgeable, respectful and nice. The last 5 years this location should be rated a “0” but I’m giving it a “1” since it’s required. The postal workers are rude and disrespectful to everyone including the elderly.Dear Postmaster, there are a lot of learning opportunities at this location and customer service is definitely required for these rude postal workers. Please remove this crew from our respectful neighborhood and replace them with people that want to work and are customer focused.
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August 2023 by alex fiedler
This god damn robot makes me want to kill myself it’s so god damn annoying is there not a agent available ever?
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July 2023 by Sha Gam
There is one black female employee who has a vile disrespectful and purposely agitating treatment towards the customer. Extremely rude.
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July 2023 by Witch F.
After visiting the post this week.....it looks like the insufferable Ms. Keys is still working there. Someone really needs to formally complain about her. She's outright mad at the world. And shouldn't be allowed to work with the public.Sorry for the misleading info...
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July 2023 by Starli A.
Ms. Keyes is terrible! Take your service else where, everyone complains about her awful attitude and don't understand why she's still there. If you don't like your job, get a new one don't ruin someone's day because you're miserable with your own!
