Wag Hotels South Bay/Carson is a pet boarding and daycare facility located just off the 405 freeway. It is open 24 hours a day, every day, offering a range of room sizes and extra amenities for dogs and cats. A key feature is the 24-hour lobby for convenience. Many customers report their dogs love the facility, showing excitement upon arrival, and come home happily tired from daycare or boarding. The staff receives consistent praise for being courteous, friendly, and providing exceptional customer service. They are described as making owners feel comfortable, offering updates and feedback on their pets. Several reviews highlight that the employees show genuine love for the animals, understand individual dogs, and are specially trained to handle all breeds, including larger and high-energy dogs, in a loving, healthy, and safe manner. They are noted for respectfully managing play groups and distracting dogs to prevent aggressive play. The facility offers cameras in the suites and play yards, allowing owners to watch their pets, though the WiFi for these cameras is reported to go down frequently. An application is used to post pictures of the dogs throughout the day. While many express great trust and satisfaction, one significant concern is repeated instances of kennel cough, which has affected several dogs even with vaccinations. The reviewer hopes the issue is being investigated to ensure a clean environment. Despite this, they and others plan to continue using and recommending the facility, valuing the overall blend of fun, safety, and convenience it provides.
You all are awesome as always with Jasper. Thank you all so much.
May 2024
Koko Nut's. first day was awesome! After her all day play, she slept for at least 4 hours. She loved it!
April 2024
Great place to board dog. It's nice they are open 24 hours and you can pick up your Dog when you want. It's great for a couple of days but for a week or longer there are cheaper places.
