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December 2023 by boris shchiglik
Roy and Fred are not only responsive, but extremely honest and friendly. I know this People for years. They are very knowledgeable and professional. Thank you for all your help. Highly recommended!
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July 2023 by Krassi Iordanov
Nicest and experienced guys I ever deal with! I wish there is 6 stars! Too much to explain! Tnx guys for all what u did on my boat!
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May 2023 by Matthew Carrillo
AMAZING SERVICE!So I had never felt with Helm before but they help my wife and I buy a boat. They were super supportive, very open with us and the sellers (who have been with helm for years), nothing to hide always willing to help…. When there was a very small oversight Helm JUMPED to make it right with no delays! Roy and Fred our doing business right! Highly recommended!
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May 2023 by Nat Matt
AMAZING SERVICE!So I had never felt with Helm before but they help my wife and I buy a boat. They were super supportive, very open with us and the sellers (who have been with helm for years), nothing to hide always willing to help…. When there was a very small oversight Helm JUMPED to make it right with no delays! Roy and Fred our doing business right! Highly recommended!
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December 2022 by Annie Ima
Roy is the best
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November 2022 by Tommy K.
Once in awhile you find a gem among all the other shops. Roy and Fred are solid, trustworthy and as honest as they come. They make sure your boat is working perfectly and repair what is needed. I have had two full services and a new wakeboard tower installed here and everything has been perfect. I'll continue to come here and recommend them to anyone that needs a place to bring there boat.
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July 2022 by John R.
Took my boat into At The Helm Marine based on a friend's recommendation, and online reviews. Roy and his crew were great! Very pleased, as they were very nice, prompt, and professional. The facility is well kept, clean, and secure. Great communication! Would highly recommend.
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June 2022 by Andres E.
Took my boat to get hydraulics steering lines replaced after I accidentally cut them while polishing the gel coat. Roy was awesome providing best customer service, answered all my questions, gave me a break down of all the parts and service - at the end we ended up replacing the entire hydraulic steering unit since there were other part that were damaged and did need it since I kept loosing steering at time out on the lake. I received real time text and email updates plus an estimated time of completion- excellent communication. I dislike when I get hidden costs added, with at the helm they break it down for you and give you the options. Already took my boat out twice with no issues- will be coming back for additional services.
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January 2022 by Richard Cortes
I should have written this months ago, when I first had my Lowrance finder installed. Being that the transducer is transom mount, and my boat isn't that long (15ft), I wanted a mounting solution that would allow me to swivel the graph so I can read it while working the bow's trolling motor. The guys at At The Helm provided the perfect solution by mounting the graph on the side of the console. They did a very clean install of the graph and the transducer. Couldn't be happier with the results!Service: Accessory & electronic installations
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September 2021 by John Y.
Spent many $$ and wasted time taking my boat to different shops and not one if them could fix the problem. The guys at " At the helm" had the boat for a very short time and fixed the problem. I can't rave enough about the whole experience. These guys do it right and are friendly and explain everything. Don't waste your time with the other supposed boat repair places here in Castaic, they are a waste of time and money. Try these guys and get your boat fixed right.
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June 2021 by Peter Lucas
Customer service is horrible, guy was rude right off the back and was not trying to answer any of my questions.
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April 2021 by Mae C.
We brought our older boat here to get fixed after not running it for a few years. It had a lot of work to do on it but and so far it's running great now.
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February 2021 by samuel burrola
Friendly, professional and thorough service ...
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September 2020 by Sandra C.
Roy & the entire team are awesome & very knowledgeable! We drove over 2 hours to get our brand new USED boat to them for some steering problems. Roy immediately found a broken Helm & a few things going on with our shifter & fixed that plus replaced our steering cable & also installed a battery switch that brought our battery power switch up to code for our power to the boat & stereo system.....we are VERY pleased with their service and professionalism. We recommend them to everyone! We felt like they were honest & even tried to save us money by first fixing our Helm in hopes of it being the obvious problem to our steering problem before installing the steering cable which was needed as well once we test drove it. We are grateful that they were honest, knowledgeable & worth the wait. It does take a little while to get into their shop but it's worth it! They're now going to be our boat mechanics for life! Btw- being a new boat owner, they never made us feel stupid about not knowing too much about boating! Great people!
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July 2020 by Craig Warren
So happy with the service I got from this shop I have an older wake boat and Roy and the guys here took care of my boat in a very timely manner in a very busy ,crazy time were in? thanks roy for being so up front and honest new customer for life!!! I drive over 100 miles to come here dont take your boat anywhere else... all the guys here treat you like family and are very friendly.
