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August 2023 by Sike Azu-Irondi
The best
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February 2023 by Michael Sissoev
Nice service, but closing at 4PM seems to be a bit too early. At least close at 4:30 or 5! Only can make it here with 10 minutes to spare usually. Location by the mall closes at 5 but is quite a drive and can be busy (service is good there as well)
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January 2023 by Nathaniel Chavez
Had a bad experience here. I came in to cash my last check from my previous employer was denied and was told I couldn’t cash out a Bank of America check from my job because it doesn’t look like the other checks my jobs issued well not everything is the same my previous employer just got a new HR team a few weeks ago…. Very disappointed and I don’t know if I should be insulted like if they were trying to accuse me of fraud or something
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January 2022 by Longia Family
Staff is very friendly
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October 2021 by Tony Stumpf
It is NOT Right to close on Friday at 4pm on a three day How is that good for the customer. That gets there at 4:15 to do their banking for the weekend. So so sad ?????????? I have a chase Account to and they say open 6:00 But the banking I had to do was with BofA
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January 2021 by Luna Lopez
For always being busy the tellers are always friendly and willing to help
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June 2020 by Medical Breakthrough Support
Worst experience of my life. I cashed a check and the clerk advised me my funds will be available 06/11/20. I got the receipt and left the bank. Next day my account went negative for the whole amount of the check. All of a sudden without telling me or calling me they decided to extend the release date of the funds to 06/18/20. The check came from a multi million dollar company and it was for $720.00. For sure there was money on the account and it was not a fraudulent check. I went a week without money to be able to feed my kids. Worst banking experience of my life. I could have 8 people at the company verify the check. They could verify the funds but its not a pat of Bank of Americas procedures to help customers. They had to wait 3 to 5 business days for the clearing house to verify the check when they could make two phone calls and verify funds so i can get my money.
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May 2020 by Daisy Creek M.
Best bank ever! I ordered $10,000 in half dollars for coin hunting (you can look that up). 3 days later they were in! My son loves the candy that they give out. Small branch but best branch. Also today I just got $200 in pennies! 3 boxes were brand new but they gave me replacement boxes! Wow!!!! The copper hill location is also great, as well as the one by dick's sports store.
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April 2020 by Jose Lopez
Close to home a little bit of line but the tellers are always friendly and willing to help
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February 2019 by Blake Hipp
Why does the manager feel the need to push me out of the bank to the atm? I've always loved this branch . I only go inside 3,4 times a year but each time the female manager with European accent has held me at bay trying to make me use the atm! What the heck? That's not good customer service! When I want to use the atm I do. I feel safer inside for some transactions.
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June 2018 by Richie M.
If you'd like to wait over 15 minutes to simply cash a check, stop at this branch. Otherwise I'd recommend spending your time driving to another location. Ridiculous.
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June 2018 by Brad B.
They don't know the meaning of customer service. I went to cash a check from Bank of America for $300.00 and they charged me a $8.00 fee. I thought it was ridiculous. My wife even had a credit card with them but they still charged the fee. I even got a home loan from them years ago. When I asked the manager Daniel why the $8.00 charge he said was "it was to discourage non customers to take up the time of the tellers from customers by cashing checks." Can you believe it? Polices to discourage customers from coming into a place of business. I guess that's why Chase and Wells Fargo are bigger and better banks. This bank is right next to my home and I thought about changing for convenience but after this. No way. Do yourself a favor and bank somewhere where they actually care and want your business. Once again this was a check from B of A.
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January 2017 by charlotte boon
Okay but there is typically a line of at least a few people if you have to go inside.
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January 2017 by Anthony LoGuercio
It's a bank close to my house so yay!
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July 2016 by Daryl Peacock
Always very helpful,
