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July 2022 by Pete S.
Great clean store, In a hurry Thomas the new guy went above and beyond helping my dad. Thank you Thomas your so patient and attentive. 5 stars because never did he hurry my father and he really listened to him making it a good experience.
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November 2021 by Deniz K.
Well... don't bother for passport pictures because mine got rejected.
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February 2021 by Lenore B.
I received a call from Wallgreens pharmacy auto-attendant indicating I had an rx to pick up. I called the pharmacy to alert them I did not currently have any open rx with them. The person who claimed mgr. kept speaking right over me before he heard what I had to say, forcing options I was not interested in such as turn all call options for me. I said that wouldn't work because for future rx I'd like to know when they are ready. When I asked him if I could finish my sentence, he rudely said he was speaking, as he repeatedly interputed from the first words out of my mouth.. He spoke super fast and had very lazy speech. What a shame. They just lost my business.
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November 2020 by Lucyann Lester
So close to my house but there are some meds they refuse to fill which makes our life so hard. If anyone has chronic pain, it's ashamed that a pharmacy will not fill meds to make someone's life more comfortable.
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May 2020 by Kyra P.
Never had a problem here until today. I called and asked "Stephanie" a question in the pharmacy. She gave me the information I requested so I drove over to pick up my prescription. She then called me back once I had already drove over to advise me the information she gave me was incorrect and that I can sit and wait in my car for 15-20 mins while she figures out how to do her job. Please train the pharmacy staff properly so that when a question is asked- they know the proper answer- or if they don't- they place someone on hold before they speak out of ignorance. It has now been over 20 minutes since she called me back.... soooo how long should I continue to wait in the parking lot like I was told?
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May 2020 by Frank H.
We have been here a couple of times lately. Everyone is using facial covering masks, and practicing the social distancing. We bought sun screen, Red Bulls and some snacks here. We are not from here so have not tried the pharmacy. The store has very ample parking and it is a very clean store staffed by helpful, friendly employees. We will be back, it is a good store.
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January 2020 by Alyssa B.
I was in dyer need of a photo book to be printed! Might sound stupid but when you try to have it done at every Walgreens in Santa Clarita to find out all their printers are down and not working you waste a lot of time! It was close to closing time and I called this location and spoke to Juan about the situation and though he wasn't sure if there would be time he made sure to get it done for me! Thank you Juan for your exceptional customer service! My dad was so happy with his present! :)
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July 2019 by Debbie M.
The store is ok, not great, but ok but the pharmacy is the worst! They lose prescriptions, don't have common meds in stock, don't communicate with patients truthfully. I have been told that they were waiting in a call from the refill dept but come to find out from another employee, they actually didn't have the medication in stock and forgot to order! I have tried to use this pharmacy about 4 different times and have now given up and I go to Ralph's pharmacy instead This all is quite common it seems, ask any customer at the pharmacy and they'll have a frustrating story for you too
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January 2019 by Lucyann L.
I used to love this Walgreen's which is so close. Change of staff makes it suck!!! Love Jake and Virginia and Dan. The pharmacy has alot to be desired. One particular pharmacist tells your Dr what to do. It's sad how things are. going down hill.
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December 2018 by David C.
Well run. Friendly staff. Need larger selection. Didn't have the heating pad I need. Prices are kind of high. Everyone is polite. If they drop prices I'll come back until then, only coming for emergencies.
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June 2018 by Larry G.
Pharmacy open early. I woke up feeling chest pain. Drove to walgreen got some medicine and it helped a lot. Made me feel better they deserve 5 stars for that.
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May 2018 by Cindy L.
Love all the stuff but the cashier is very rude really bad service And I didn't have a Walgreens card and she didn't offer me one like in other store like cvs
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May 2018 by Colleen E.
Do not go here! Especially if you are on any medication where they can try to control it and disregards your own doctor.
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March 2018 by Mike Richter
This use to be a great pharmacy, but in the last year it is so bad. The last 3 visits were not ready when they said they would be. We're talking 1 hour this last time when after I follow up call by me to verify it would be ready. Nope! The time before. get this. I'm in the store, and they say it's ready I go to the counter and they said oh sorry. It will be ready in 30 minutes. I'm being pleasant but have a migraine and vertigo and they know it. I come back in 30 minutes and they said they were out. I mean how is this happening. The time before it was 30 minutes after confirmed ready. The time before that 15. Prior to that they were very slow. But years prior never this way. Today I called it quits at this store. A shame!
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January 2018 by Pamela O.
Since Castaic lost our Ralphs on Castaic Rd, I have been using Walgreens as my go to store. Milk, water, T P and ice cream. So glad that they are open even on some holidays. Staff is always friendly and welcoming to all. Pamela
