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August 2023 by Bill Fong
Great service and employees! Convenient location on main area and near BART station. Rates are competitive for loans.
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July 2023 by Brian barnes
Been here since 1990 when it was called Alfa federal credit union
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June 2023 by A. J.
Not wanting to work with a traditional bank, I tried this credit union. The result has been a complete disaster. Terrible, terrible service. Employees have made one mistake after the other. The bank's inability to understand simple instructions and do simple transactions has cost me a loss of time much and energy.
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March 2023 by Imani N.
Friendly staff positive vibe. Helpful and encouraging in setting up an account. Thanks.
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March 2023 by Rachel T.
Great service always a pleasure doing business there. Have been used this CU for a while.
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March 2023 by Lorena A.
Great customer Service! Staff are always friendly and I always feel welcome. No long lines!
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March 2023 by Janice C.
Excellent service, friendly and warm. No question is left unanswered. Thank you for your help.
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March 2023 by Jazz S.
Evangeline did an amazing job!! Very polite and very helpful and went to great lengths to help me!!
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March 2023 by Donna S.
Clean and helpful. Love the tellers as they are so helpful. They give great customer service and have really good CD rates right now.
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March 2023 by Carol A.
Excellent customer service. The staff are always so helpful and friendly. I've been going to the Castro Valley Branch for over ten years now, and I have never had any issues on how they handle business transactions.
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December 2022 by Nicole S.
The staff here are always very welcoming and nice! I've recommended my nephew here and he joined as well. My sister and her husband banks here as well.
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August 2022 by Melanie A.
Best place to manage your money. Employees are very nice and they treat you great. I will always bank here. Best in Castro valley.
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August 2022 by Jorge L.
Highly recommended!!! Highly recommend Carmela. Always with a happy smile and cheerful attitude! I would rather go to a local credit union bank then support the Big Bank companies
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August 2022 by Adriel U.
Good people, they helped me quick help and I was well attended, I recommend this branch to anyone who's in a hurry.
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August 2022 by Chuck L.
Pearl was helpful and delightful and the whole staff friendly. They even gave me a Starbucks gift card
