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December 2023 by Maria G.
Worst experience. The Manager/owner, I'll add his name later, promised us a $25 plan for my child's 1st phone. He said that he had to change it online but I had to pay $40 for the 1st mo. He told to go back in 3 weeks and he'll change it to $25. We went in multiple times and he was not there any of the 3 times we went in and called. The staff had no idea what to do. I called customer service they said I should go see him in store. We went back the 3rd month and got the same run around, they called him while I was in store and he said he'd call customer service and change it, he never did. We finally got a hold of him month 4, via phone and he told me to just pay $25 and he'd take care of it. Our account shows that we still owe $15. My child's phone didn't work while at school bcuz we owe $15. I called customer service and they Said they can't help us. I either pay $40 a month or I will get disconnected. This dude is shady af. Lying to people to get them to sin up and plays these games month after month. Do not trust this place.
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November 2023 by Suliman
Great experience at this store every time I visit. Nothing but great vibes and amazing deals. Would hugely recommend checking them out!!!!
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September 2023 by Swahiliii M.
Bought an unlocked phone from here that I can use in any country!! Got it for a great deal. Stop by & check them out. Great customer service & very helpful
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August 2023 by James Powell
Amazing quality of service at this store. Very helpful and kind people very patient with me as I am 75 years old and they answered all my questions because I don't know much about phones. Highley recommend stopping by and buying a phone from them. Thank you guys again so much!!!!!
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April 2023 by Leon
Diana the store rep was very helpful & answered all my questions and concerns definitely will be coming back here! 10/10 recommend all Reps are very helpful!
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February 2023 by Diana C.
Great customer service from all employees, very helpful & answered all my questions! I would recommend this store to anyone whose looking for an amazing career with great quality customer service!
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February 2023 by Milton Paiz
Really great service at this store. They always have what I need in stock so it is always my go to store!!!!!
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January 2023 by Juanita Borrero
I went to the Boost store in San Leandro to buy a new S22 Samsung phone they were supposed to hold it for me, they 'just" sold it they suggested I go drive around to other stores... so I called the one in Castro Valley it went straight to voicemail with an out going message that sounded like a regular person's outgoing message not a business phone. The young lady at the other store said they were all open. I went on the website and it said open when I got here it was closed.!!People please update your website and on an out going message please put the company name on there.A lot of driving around for nothing today.!!!Happy New Year
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September 2022 by Baldeep Singh
Amazing customer service by the guys at this store!!! Always a great help. Reccomed checking them out !!!!
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July 2022 by Rogelio Diaz
(Translated by Google) Everything ? good(Original)Todo ? good
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July 2022 by Alejandro Morano
Great service. Cheap prices
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July 2022 by Soana Pepa
Amazing customer service by saahil!!!!
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July 2022 by Fernando Cruz
Good customer service
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July 2022 by Linda Flor Mendoza
Great deals!!
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July 2022 by Manuel Saman
AMAZING CUSTOMER SERVICE!!!!!
