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December 2023 by Jackie Tom
PostalAnnex is amazing! They helped me ship a package to India via DHL. Inas at PostalAnnex went above and beyond and was super friendly and patient. She explained the different shipping carriers (USPS vs. UPS vs DHL, etc.), made sure addresses were entered correctly, and helped me navigate import duties. Customer service is amazing here. Even though I don't live in Castro Valley, I'd come back with any package I need shipped because of the level of customer service this location offers!
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November 2023 by Jaclyn T.
PostalAnnex is amazing! They helped me ship a package to India via DHL. Inas at PostalAnnex went above and beyond and was super friendly and patient. She explained the different shipping carriers (USPS vs. UPS vs DHL, etc.), made sure addresses were entered correctly, and helped me navigate import duties. Customer service is amazing here. Even though I don't live in Castro Valley, I'd come back with any package I need shipped because of the level of customer service this location offers!
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November 2023 by Aileen AC
My favorite location for print jobs, notary and shipping. The owner and staff are amazing and prioritize customer service. Always, a wonderful experience at PostalAnnex. Loyal Happy Customer.
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November 2023 by Aileen C.
It is my favorite location for print jobs, notary, and shipping. The owner and staff are excellent and prioritize customer service. It is always a wonderful experience at PostalAnnex. Loyal Happy Customer.
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November 2023 by Alena L.
I love going to Postal Annex. Inas and the girls that works here are all so heelpful and friendly. I avoid going to the Post Office because the lines are long and the employees all seem in a terrible mood. That is NEVER the experience at Postal Annex. They have your best interest in mind and go above and beyond. I am always recommending them for any shipping needs!
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October 2023 by David D.
Fast and friendly! I was really happy with the service at this postal annex. I recently needed to get several documents notarized and (of course) it was last-minute. At some other businesses (looking at you UPS), the notary experience was flaky at best; at times, it was surprisingly hard to find someone to do the service. I was able to call and confirm with the super-friendly notary and then drop by. We actually had a pretty good conversation too during the document process. Good location and vital services that are easy to use, what more can you ask for?
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October 2023 by Sampada Deshpande
The owner and staff are great. Very helpful and efficient!
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September 2023 by max c.
Wow, I couldn't find parking at the USPS, so I went here. The USPS in Castro Valley is notoriously slow. No LINES here quick service. I shipped my FEDEX and USPS package here in less than a minute. Lady at the counter is super nice. Will come back here from now on.
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August 2023 by sahana shetty
Excellent customer service.
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April 2023 by Geri Raras
The staff at the Castro Valley Postal Annex is a wonderful place to get passport photos, passport mailing assistance, spare keys made and much more. They are helpful, knowledgeable and no hassle. Make sure to stop by to check them out! You won’t be disappointed!
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April 2023 by Tselote tessema
Best place and Excellent customer service!
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March 2023 by Craig Long
Went in to get my photo taken for a new passport - they were quick, efficient, and helped me assemble and mail the application.
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February 2023 by An L.
First time customer. Had a small printing project for a baby shower game. Postal Annex made it so easy for me to get this off my to-do list. Print job turned out great. There's a reason they have 5 stars. From the minute we walked in (my 3 year old and I) , service was superb- which can be rare nowadays. So grateful for their service, kindness and efficiency. Thank you PostalAnnex! We will be back for other postal & printing needs.
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January 2023 by Jessica D.
Great experience every time I come here. Staff is friendly and helpful. Always willing to answer questions. Its a great one stop shop for mailing needs. I would highly recommend this place.
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November 2022 by Laurie E.
Call ahead for notary. It's the owner and she is not in on a regular basis. Just a heads up.