-
September 2025 by Patrick Sturgis
Kyle at the Castro Valley Public Storage Redwood location is awesome and always super helpful and professional. His customer service is quite exceptional. Thanks Kyle!
-
July 2025 by Nye O
Very good customer care and support. Quick service and amazing access to your storage!!
-
July 2025 by Urban Assets
Kyle was very helpful and everything was done well and quickly.
-
July 2025 by Angela D
First I want to say that Kyle in the office is amazing, and very helpful.
I thought that Public Storage was a trustworthy company when I stored my possessions with them for years. Sadly, I learned the hard way that this is not the case. The company had a system glitch several years ago that dropped insurance for some customers without their knowledge. I did not realize my insurance was gone until rodents destroyed my belongings. I filed a claim with Public Storage and Orange Door right away, but it took a week to get a response. I was told Public Storage and Orange Door won’t cover the damage because I am one of those who lost their insurance. They would not help me at all!
I would be wary of storing your belongings with Public Storage.
-
July 2025 by Piyun Lee
Michelle is very helpful and very friendly very knowledgeable.
-
May 2025 by Don Maroney
Great people to work with, really awesome customer service!!
-
April 2025 by Collette Price
Easy and quick online reservation. Storage was selected and available same day within the hour and onsite staff were helpful in locating unit. Facility is conveniently located. Great solution for storage needs.
-
April 2025 by Gilbert Esguerra
Help was excellent 👌
-
March 2025 by A. Alejandra Barcenas
Kyle is great m! His customer service is top notch. He greeted me as soon as I came in. He was courteous and friendly. Explained the whole rental process and walked me through it step by step, and I was in and out within 15 minutes ! The facilities looked clean and safe to me. Highly recommend this place!
-
February 2025 by Justin Rabb
Great experience! Adriana was the best! I recommend going here!
-
August 2024 by D Bage
Adriana was absolutely the best . Very helpful made my confused situation understandable and resolved my issues quickly and with a friendly and great attitude.. if you have any issues you need to deal with a long storage visit public storage on redwood road in Castro valley I wish I could even more than five stars
-
August 2024 by Tiffany Tidwell
Adrianna was extremely helpful and followed up in a timely manner.
-
August 2024 by Sandra Clark
My first visit the to the facility was wonderful.
The lady in the office was very respectful, informative, helpful, and friendly. She answered any and all the questions I asked.
-
August 2024 by Rick Castro
Very helpful and I'm satisfied
-
August 2024 by Evelyn Corona
Kyle is such an amazing person. He has always helped me and my family with everything we need here at the storage. 10/10 recommend him, thank you Kyle for all your help. Love the Ibarra Family ?
