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July 2025 by Claire John
Good selection and conveniently located by Golden Gate Park.
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June 2025 by Humbert Galò
Nice place plenty of parking and good vibes!!
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June 2025 by Len Yu
Clean, well organized. Wish they offer 3-day special sale; not just on Friday.
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June 2025 by Hany Nassif
Fresh and variety of Grocery. Good stuff.
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August 2024 by Karina Martinez
Usually like this safeway it's near my house and they always have whatever I'm looking for. Yesterday went around 9pm and had the worst experience here. The cashier was so rude. I tried buying alcohol and the cashier refused to look at my ID eventhough I am close to 30 but look young. She claimed I looked underage and insisted on not selling to me. Hire better employees who do their job and not judge someone based on looks. IDs are made to verify age and it's unacceptable that she was refusing to even look at it. Definitely don't go here the place is just going downhill. Drive 3 more minutes to the other safeway it's better.
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July 2024 by Anne Young
Great selection of products and produce. Lovely helpful staff.
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July 2024 by Bruce Barrios
Bakery let me down today. Order an online cake for my daughter’s days ago and just now called to tell me they don’t have a baker today and NO CAKE for the party today!! HIRE MORE PEOPLE!!!
They did offer to give me 8” ROUND cake but sorry I need a 1/4 sheet….. Thanks Castro Valley Lucky’s for saving the day!
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June 2024 by Robert Whitehead
Great service. Saved 72% with coupons
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June 2024 by J K
It was cleaner and better arranged than the last time I visited last year. The produce is fresh. Staff are friendly and courteous. Good place for a quick shopping visit.
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June 2024 by Steven Kolden
General poor service. Milk purchased here often goes bad within three days and long before the expiration date. Manager wasn't interested in why. All kinds of water on the floors from refrigerator and freezer leaks. I tried complaining to corporate but no interest. Out of stock on about 15% of the items I needed but that may be common now days.
I wanted to update my review. I'm happy to say that things have improved at this store. The staff seems more helpful and even a bit happier. They seem to have things in stock now and all the refrigerator and freezer leaks seem to be repaired. I think they put some investment back into the store. Changing my rating from 2 to 4.
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May 2024 by Samuel G
Early morning cashier is super inhospitable and makes me feel unwelcome. I have been coming here for years and I feel like I'm treated like a complete stranger. Can't stand this place don't know why I give it any business.
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February 2024 by rodger Rodger
Safeway allows rampant theft. RAMPANT.They couldn't care less about the safety of their employees or their customers. We only shop there in desperation. Safeway is a pathetic joke and refuses to address the problem of theft. They then blame their employees for their losses. We've known some of them for over twenty years.We shop at Smart and Final,Grocery Outlet,and other stores. One of the employees I've known for ten years wasn't allowed to call the police even after a "cretin" threatened to cut their throats. They have to call corporate first. So, no. Do not patronize Safeway until they decide to protect their employees and their customers. I have no problem defending myself, my wife, or an employee. The only problem is I will get thrown in jail. We don't want to hurt anybodys feelings when they walk out of the store with a shopping cart full of products. Everything from hair care to stacks of steaks. We've seen it happen time after time. The best part? They park in the handicapped parking spot. It's a perfect place to block them in by the police. Since 99.9999% of the dirt bags don't have any insurance, current registration,a legitimate handicap placard, or license. The police can detain and search them. You need to call them. Safeway won't do it. So, don't shop there. I also know a number of San Ramon Police men and women. They will be there in three minutes if called. They have to be some of the finest officers I've ever met in my life. YOU HAVE TO CALL THEM IN ORDER FOR THEM TO HELP.Here's two photos of a Safeway employee on his phone while working at the self check out. Gosh, I hope he's not working toooo hard. He's also incredibly rude and snotty. This is at the San Ramon store. The poor little fellow!
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February 2024 by Brian Bownds
Good selection, clean store. But, I hate when you have to become a member in order to get normal prices.
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January 2024 by Monika C.
Usually when I patron this Safeway, they're ALWAYS out of stock on things and there isn't anyone restocking. However, today I went in around 1030am and EVERYTHING was stocked AND there were employees restocking small things here and there. What I have noticed with having two Safeways in Castro Valley is...the one up the hill (this one) seems to have a little more room in regards to it not being (or appearing) too busy. However, 9 out of 10 times they're out of items a lot. This particular was a 5 star day however, usually its a 2 star day so for that reason, I am settling on a 3 because its fair based on MY experiences with this location.
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January 2024 by Taylan Sökhan
All kinds of food and beverages can be purchased fresh, quality and variety
