“I had a good experience, the procedure was super smooth and quick. Since it's a neighborhood dealer, there will be limited vehicles and no pickup trucks (only vans and bigger trucks).”
“Very friendly, patient, and helpful, answering all of my questions and going through a thorough run-down of how to operate the various locks within the facility. Super appreciated during the stress of moving, such a relief!”
“The best experience ive ever had!!
From check in to return. Absolutely the most professional and friendly staff ive ever experienced. Nice to have after a long tough trip!!!!”
“Excellent facility. The packing store has everything you need and you should definitely take advantage of it. When you are moving stuff around. You can buy boxes and then any boxes you don't end up using. They will buy back. They also have a box recycle bin so if you've got used boxes you can put them in there and other people will pick them up.
The big carts are outside. If you need a lot of boxes and other materials. My girlfriend and I go estate sales and garage sales and on occasion we will buy box of 100 sheets of packing paper and they'll take us about a year or two to go through.
Easy to get to. Not far from the freeway.”
“Renu the manager was great over the phone, extremely pleasant in person and very flexible with our need for an urgent parking storage space for a small RV/camper van. She was also able to accommodate a last minute challenge with tow truck access to our designated spot and gave us an alternative location without any to do! Facility is clean and organized with secure gate access in/out. Customer service was key and I would definitely recommend for that reason alone!”
“My company/work has been working with United Rentals for year. Most particularly, the San Lorenzo location as it's just down the street. We don't use a lot of larger equipment, but the items that we do rent on a regular, our team has no issues. If the location does not have it, they look to see what other sites in the Bay Area, which makes us feel like they go the extra mile. We will continue to rent equipment from UR.”
7:00 AM - 8:00 PM
529 Jackson St, Hayward
Truck Rentals
“Went here to pick up a U-Haul for my move, the day we picked up the uhaul I can't remember his name I think it was Christian he was super nice and showed us everything. The next day we went back to drop it off and it was easy breezy.”
“Jacob was very kind, professional, and courteous. He assisted me with the propane and provided excellent customer service all with a smile. Thanks Jacob, youre awesome.”
7AM - 8PM
8000 San Leandro St, Oakland
Truck Rentals
“manager and associate who helped me were very helpful. great customer service, they went above and beyond to accommodate me despite the inconveniences (we could not take the 10’ truck down into the facility, only vans, so we had to move stuff from my truck all the way to the back of the storage building)”
“I was under a LOT of stress when I arrived at this location with personal family matters. I am a full-time caregiver to my Mom. In order to save money for her medical/insurance costs, we could not afford to pay for my storage up here anymore and I had only one day to empty it. I came into Uhaul with my friend to rent a truck for 24 hours to empty the storage area. Izzy, the CSR who helped us IMMEDIATELY saw that I was not in a good mental state and went ABOVE AND BEYOND by being courteous, empathetic and friendly by engaging me in conversation. Soon after, she took the time to show me available options for my budget and was honest about all fees (mileage, insurance, etc.) so I was cool with everything before signing the paperwork. Courtesy and good customer service these days are pretty bad. But this U-Haul location with its friendly and knowledgeable staff, good rates and superlative convoy of truck options are a MUST for your traveling/moving needs. I highly recommend them! - Neil”
“Brought My Truck In (Pete 388) DEF System Was Acting Up. My Mechanic Couldn’t Figure It Out. I Was Skeptical To Bring It At First Reading Some Of The Reviews. Upon Arriving Thursday I Was Greeted By Ivan At The Service Front Counter. He Was Very Knowledgeable And Broke Down The Steps They Needed To Take To Repair My Truck. Even Though They Were 5-7 Days Backed Up From Getting To My Truck They Started Working On It Immediately. They Communicated With Me Daily On Where They Were At With The Repair. They Were Able To Diagnose It Right Away And Fix It. I Was In And Out In 4 Days. They Even Helped Me Out On The Bill Because I Told Them I’m A One Man Company And Not A Fleet. Would Definitely Recommend This Shop ??”
“Only volvo dealer in bay area. Their prices on parts are little higher compare to the other volvo dealers but their service department staff is professional and helpfull.”
“This Penske in Hayward saved the day when UHaul didn't provide the moving truck we had reserved. We called this office and thankfully they had a truck available same-day for an interstate move. Their office was well-staffed, associates were kind and knowledgable, the truck worked great, and I can't thank them enough.”
“Penske will ALWAYS be my go-to for short & long distance rentals. I recently performed a long-distance move using a 26’ Penske truck and put on 2,500+ miles in the span of nine days.
This Penske shop is nothing short of professional, transparent, and reliable. Aside from working with Penske for my nine-day rental, the shop manager, Dustin, was able to help me with a unique billing problem that I had created. Along with the help of Adhil and Martin (two Penske office agents), the team of three bent over backwards to solve my complex problem - cancelling my full transaction, refunding it, and recharging it to a different financial account. This was not an easy ask and there were additional caveats. Due to unique circumstances with the rental agreement, they were able to troubleshoot the transaction and develop a unique solution.
Their perseverance, professionalism, and creativity are one of the biggest reasons why I will ALWAYS choose Penske as my rental truck company over U-Haul, Ryder, or Enterprise. Penske is transparent, flexible, solution-oriented, and ready to meet your needs, whether typical or unique. Dustin, Adhil, and Martin are on top of their game here and I wouldn't think twice before doing business with them again!”
“The customer service representatives was very helpful and provided an informative experience.The vehicle functioned as expected and met our needs-leading to a productive process for us.We look forward to using Ryder for our future rental needs.”
7:30AM - 4:30PM
27823 Mission Blvd, Hayward
Truck Rentals
“Reliable equipment, reasonable prices, very knowledgeable & quick service. They offer repairs also on many things too. Drive out of your way to come here , it's worth it”
10:30AM - 4PM
2334 E 14th St, San Leandro
Truck Rentals
“One stop shop I love the fact that they do DMV I rented a U-Haul and never knew about their DMV services save me so much time they were super helpful and made it very fast and easy for me to get my car registered while I was reserving a U-Haul from them thanks again”
“Everything about monarch truck rentals was great. Please support local companies like this over the big franchises! Their trucks are much better than competitors, the suspension is smooth and doesn’t bounce your cargo like crazy. The windshield is clear and wipers actually work. The rails and tracks in the box are in good condition for securing cargo. And most of all the people are great! Can’t recommend them enough. We’ve rented from them 10+ times.”
“The only non stressful part of this move was dealing with this today. Super professional and helpful especially on a Friday evening. Even loaded and helped bring the boxes out to my truck. 5+* Gladys H”
“We needed a cargo van to move some home items from one location to another; Isaac helped secure our reservation for the vehicle and Garrett was on location to help us with needed instructions the day we picked up the cargo van. Great customer service and everyone at this location (both car and rental truck) personable/friendly. The price Isaac quoted us for the reservation was definitely a great deal for the truck rental. We definitely will plan to come back to this Enterprise location for future car/truck rentals. Thank you Isaac and Garrett for your assistance, and we appreciate the great customer service.”
9:30AM - 5PM
1911 San Ramon Valley Blvd, San Ramon
Truck Rentals
“My experience here was brief, but it was good. I decided my belongings needed to go in a climate controlled space, so I booked a space and canceled a few hours later. Juan at the front office was both kind and gracious with check in and with my request to cancel.”
7:30AM - 5PM
121 98th Ave, Oakland
Truck Rentals
“The best rental rruck experience I have had so far. Excellent service from the staff even the people back in the shop are on there job. Highly recommended and I will be back.”
“Great service! Will definitely be coming back and recommending! The lady at the front has excellent customer service and very easy to work with. I ran into some trouble with the u-haul (my own fault) but she worked really well with me and was super helpful. Thank you again for your help and great service!!”
“Needed a small space (5x5) while we close out a business. Rented a second floor unit. First month $1, $61/month rental and monthly 5% senior discount. Great price. Elevator holds your storage items AND you. Viewed the available unit, did the paperwork and payment, moved several boxes in and left for home in less than an hour. Office staff was nice, courteous and very efficient.”