Walgreens Pharmacy is a reliable and convenient destination for a wide range of everyday essentials. The store offers a clean and well-organized environment, with a pleasant plaza setting that includes various eateries, cafes, and a Ross store nearby. While the pharmacy team is generally helpful and knowledgeable, there have been some mixed experiences reported by customers. One customer praised the exceptional assistance provided by the pharmacy technician Jorge, who went above and beyond to resolve an issue and provide excellent service. However, another customer had a frustrating encounter with a rude and impatient pharmacy staff member, leading to a less than satisfactory experience. Despite these occasional service challenges, the majority of customers have found Walgreens to be a reliable and efficient option for their pharmacy and shopping needs. The store is well-stocked, with easy-to-navigate aisles and quick checkout processes. Additionally, the photo department has received positive feedback, with customers impressed by the quality and timeliness of their photo products, including custom canvases. Overall, Walgreens Pharmacy appears to be a convenient and generally satisfactory option for the local community, with the potential for improvement in certain areas of customer service and staff empowerment.
This is the worst pharmacy in the world! So absolutely horrible. They make no attempts to answer calls and you will get left on hold for over an hour. Waited over five days for a medication. Was able to get it at CVS in 10 minutes. Switching all prescriptions to Castro Valley CVS because Walgreens is trash and CVS... read full comment
April 2025
They told me to pick it up. I went to pick it up three days later and THERE WASN'T A MED READY FOR ME. No apologies. Oh and the clerk sucked. Been there since 2013. I waited for 20+ minutes and she let someone cut in line. I told pharmacist. He went over, asked what happened, and walked back. Worst pharmacy I've been in.
March 2024
Even though it gets crowded the line moves along efficiently. The employees have a lot of Hustle.
