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February 2024 by Sasha Garcia
Store is supposed to open at 7am and today they’re just not open. No sign or anything to say it won’t be open or is opening late. Bad for business.
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February 2024 by Lorena Pike
Awful place where they mistreat you by being condescending and rude, as if you were receiving charity from them. The pharmacy people is ignorant about COVID 19 testing and refuse doing testing unless you pay $130, even when you have insurance or a pre-approval to be paid by the federal government, which is offered on Walgreen's website. To make matters worse you have to wait ONE HOUR in line at the the drive thru just to be mistreated. Shame on Walgreens!
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October 2023 by Michael Hirte
Wait times over an hour to talk to pharmacy on phone. ~30-45 minutes to pick up prescriptions in person.
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July 2023 by Jenny Horton
Beware!!!! Do not pay with a check as they will first deposit it electronically and then deposit the actual check a second time some 20 days later!!!! After speaking with the manager, getting hung up on, then calling back, he absolutely refused to help or reimburse the second transaction even though it was clearly shown on my bank statement as a double charge and the bank verified that it was. I recently had a $600 prescription bill and am so terrified this will also be charged twice and am scared to check my account each day. Consistently frustrated by the awful customer service (with the pharmacy and especially the manager) at this location and now this double charge is the last straw. I have no idea why anyone would ever come here as this has to be the absolute worst Walgreens in the Bay Area. Do not waste your time at this joke of a Walgreens!!!!!!
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May 2023 by Family of Pickers Reed Josephine (Auntiejoie and Unk)
I come here for the orange tags. Folks are friendly. Don’t forget to ask if you have any rewards. Just give them your telephone number. Your sure to save some money without knowing it
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May 2023 by Laurie S.
My son's medication has been on back order at our regular pharmacy, so I had to hunt down the medication at other pharmacies. I called Walgreens and had to wait on hold for probably 20 minutes. Once the employee got on the phone though, they were super polite and helpful. They checked to see if they had his medication and how many we needed for a month supply. I called his doctor and had the prescription sent over. They called me as soon as they got the prescription, but said I need to come in with his insurance information before they could fill it. No problem! Headed down there and waited a bit. They had one pharmacy tech working both the walkup and drive thru window when I arrived and he was doing his best to get everyone taken care of. It was finally my turn and I handed him our insurance, he got it all input and said I was all set. I told him to just let me know when it would be ready and I would come back. He had finally gotten some help for the drive thru, but there were still quite a few people waiting. He told me to hang on a minute, and I figured he was checking with the pharmacist for pick up time. Nope, he went and got the medication and gave the script and everything to the pharmacist and they filled it right then and he brought it over to me. Yay for not having to make a second trip! Jaspreet was so kind, helpful and was giving great customer service! Thank you!
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April 2023 by Mr. Travel Fox
I suppose many pharmacy experiences can be hit and miss. Just depending who is behind the counter and how their day is going. I wanted to pick up a prescription and the lady started asking me if it is the first time I am visiting Wallgreens!?!? I could not make sense that she could not tell me if my prediction is ready. After 10 minutes of her starting at a screen she asks a colleague for help. And then tells me she can’t give the prescriptions as a third party subcontracting service entered my order and that they are out anyways and that I should go find another Wallgreens that can help me. After I tried to get another person to help me she said she will try and I should take a seat and wait. About 30 minutes later another colleague took care of it- as they still had one left. I was then supposed to get help with OTC drops burn he person helping me needed help himself. Zero knowledge.After I left I got a call from the automated system that my prescription is delayed due to an insurance issue…. However, I already had received my prescription. One big mess here
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April 2023 by Justine Brown
I have been sick for two weeks, and over 24 hours ago my doctor put in an antibiotic prescription for me to start taking immediately. I called multiple times yesterday to check my prescription status, to find that it was still being processed, and at 6pm the pharmacy closed for unknown reasons (they normally close at 9pm on Fridays). I've called the store and no one can tell me why the pharmacy closed early. The pharmacy is open again this morning, my prescription still isn't ready, and the pharmacy will not pick up my calls. I just want my prescription so I can get over my awful cold. :(
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April 2023 by Sadig A.
Just your normal Walgreens store with all your basic essentials for day to day living. It's a clean store in a nice plaza which also offers multiple eateries, cafes, and Ross. Would recommend :)
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March 2023 by Edwintidha N.
Ok first of all.... I called the pharmacy and was on hold for an hour... I get it it's busy... I didn't even make a comment or gave him an attitude when I was finally on the phone with someone... But why is the person helping me SO MF RUDE!! Like, just because you're busy and SOME people don't understand that... doesn't mean you can project your irritated attitude on me or EVERYONE... ESPECIALLY when I was PATIENTLY waiting for an HOUR to speak to someone...At the end he asked me if I needed anything else.. and before I can finish saying "No thank you" he hung up on me.... I could've been rude too for waiting an hour on the phone.... but no... I chose to be kind bc I'm sure he was stressed out.... Someone needs to give that pharmacy tech a break, some water, some food or some meds... something bc I did not deserve that horrible attitude... He and that service today DESERVED A ONE STAR REVIEW.... But they were having a shitty day... so I won't s*** on them even more And I like this Walgreens bc it's so close to my houseMaybe pharmacy manager needs to have some kind of group bonding and empowerment training of some sort bc lack of compassion in healthcare no matter how you're day is going... is messed upYou should especially embrace and appreciate us patients/clients that are showing you kindness during your bad days. Just saying
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March 2023 by J S.
Horrible parking in a dangerous lot. A line that takes FOREVER. Also, they consider women as property who shouldn't have control of their own bodies. RiteAid is 100 times better.
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February 2023 by Julie G.
How come so many negative reviews? I thought the service was good. They had the items in stock that I wanted so I was happy. It is located in the shopping center with Ross. Walgreens is closer to the street side. Parking was ok. Not a large lot but was able to find a spot.
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January 2023 by Cameron D.
I went to the pharmacy to pick up my fathers medication. For some reason the insurance information was having trouble popping up. I was accused of fraud by a pharmacy tech named Jaspreet. He is obviously a racist and hates his life: he ruined a great day. I will never shop here again and Will be contacting corporate about this individual and his manager who allowed it to take place. Cameron DeMiguel
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January 2023 by Olivia M.
The pharmacist, John, was a royal QUEEN. So condescending and mean!!!!! I must have followed after the worst customers because he treated me awful. Get a life John!!
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December 2022 by yebanqinsh
I drove a long way to use one of the services they listed on the website. They simply put an out of service sign on the counter and told me it was out of service since yesterday because their system crashed. Don't know when it would be back. Ok, time wasted