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November 2023 by Toothl3ss
I have been using Debbie for over 20 years. She is outstanding!
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January 2023 by Lisa L.
I have been trying unsuccessfully to reach Debbie because my father passed away in October and she's done his taxes for many years. No one ever answers the phone, no matter what time during business hours I call. She has no answering machine and no email. Isn't this tax season now? Shouldn't she be reachable? Reading the negative reviews about her and how she charges more to do deceased's taxes on I'm going to go to someone else or maybe do myself. Dad swore by her but she's not a good businessperson. Get email and an answering machine, please!
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December 2021 by Jen B
Very poor response to my telephone inquiry. Demonstrated impatience when first time calling in with a question will not use this service . Could have politely requested that I call back at a better time if she were busy which would have been fine.I will try searching for another bookkeeping firm.
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April 2021 by Michelle Dickey
I have been using Debbie's Bookkeeping for years.They have always been efficient and timely. Thier knowledge of current tax rules has given me peace of mind. Debbie and the staff are wonderful.
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March 2021 by Info C.
Debbie assisted our family with our fathers final tax return. She'd been working with him for many decades, so we felt comfortable with her handling the final tax paperwork. Professional, direct, and very prompt. Weird hours, so make sure you call ahead before showing up. Maybe a covid measure.
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March 2021 by Ruben Soriano
Very knowledgeable, she is a tax genius.
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March 2020 by Vic A.
My father died last year. He had been using Debbie's Bookkeeping & Tax Service for many years, sending her his tax information each year, even though he no longer lived in the area. In January, I called Debbie and explained the situation, and asked her what would likely be the cost range to do his taxes, given he was now deceased. She indicated the fee would be "...around the same" - in the two previous years, her fee was $210.00. Imagine my shock when the bill arrived and the fee was $610.00, three times the normal fee. Surprised, I went to her website to send her an email, assuming the bill must be an error. There was no email contact, so I called. While on hold, I was disconnected (I do believe by mistake), and when I called back I did speak to Debbie. Each time I began to speak, she interrupted me, saying, "...the fee of $610.00 is what I charge to prepare a decedents taxes". When I tried to ask a question, she never once let me finish my question wholly, and repeated the same statement. She said I was rude, which shocked me, as I was polite, professional and simply wanted to better understand the billing. Based on my comparison of his current taxes and those of previous years, there was literally one added form, which included my information as my dad's executor, and that was it. Yes, it did require one more page to complete on his return, however, charging $400.00 more for a single tax form template seems outrageous to me. Further, her epic rudeness was simply astounding. Ultimately, she said she could not speak to me, as she was "busy", so I simply hung up, shocked beyond belief by her un professionalism. As the executor I wanted to gain her explanation in writing, to help explain and validate the increased charge to my dad's heirs, but Debbie does not have email, even for regular business correspondence. I usually write terrific reviews on Yelp, but Debbie was so rude, I simply felt compelled to warn others. My experience may be unique, I do not know, but I would never use her services again.
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March 2020 by Ben J.
I am new in town and needed help with filing both my 2018 and 2019 returns for my small business. Quick Books had massacred my data and I saw Debbie's services here on Yelp thinking we would be a good match as well as being relatively close to my home. I called in January seeking help and I never got a return call. Next.........and I found a highly qualified CPA who joined my investment firm, Ironwood Wealth Management. I have been extremely happy with this firm and feel like that I will be the same with the new accountant.
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February 2020 by Jay Krech
I highly recommend Debbies’s Booking a Tax Service. This is my second year having my taxes done with her. She made what was complex for me, easy to understand. Also she and her staff were very friendly and courteous. Look no further, this is the place.
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February 2020 by Jay K.
I have nothing but praise for Debbies's. She explained everything patiently and in a way I could understand. She also has a great staff, very professional and friendly. Stop looking, you found the right place.
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January 2018 by Ryder R.
Extremely satisfied with Debbie's services. She has been in the same location for over 20 years! She takes her job very seriously, and gets the job done correctly. She doesn't overcharge like some of these corporate places, and everything is done in a timely manner. She takes pride in her work, and she truly is a tax queen. Knows all the ins and outs. Very professional, prompt, and kind. Thank you Debbie for your outstanding service!
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December 2017 by Michael P.
Debbie is a real expert. Very knowledgeable and helpful. Her advice is priceless! I have known her over 40 years and she has helped me in numerous ways. Taxes are something we take seriously and our reputation speaks for itself.
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November 2017 by Kristin M.
Debbie is an expert! I was referred by another client and she really helped me get out of a tax nightmare. I had 4 years of taxes and correspondence and she made it very easy and finished the work in a timely manner. She further looked at prior taxes that were done by other tax people and found mistakes. She re-did the tax returns and I actually got money back!! I will be a lifetime client!
