-
March 2024 by Dan S.
If I ever need a rental car this is where I go. The staff is very helpful and polite. They answer my questions and are concerned to see that my rental process goes without a "hitch". I would strongly recommend this establishment. Thanks to Corey and his staff I never worry about renting a car.
-
March 2024 by Michael H.
Rude, arrogant, condescending. Dont recommend. Id rather walk or take the bus. Aside from their offensive attitude they are clearly promoting insurance fraud by encouraging customers to keep a car longer than needed for work to be completed. Complete scam artists. They refused to give me a car within insurance policy limits and demanded I pre pay a week in advance plus double the normal deposit. Despite what they told me before they picked me up. I declined. So they left me stranded in the cold. When I complained so they had a store clerk down the street pretend to be an Uber take me home. This could be dangerous for single women - fake ubers .and drug users in the parking lot. (No Uber sign and no uber app, still had his AM/PM shirt on as he took a 15 minute break to help out Enterprise and pretend to be an Uber). Stay away from these crooks. Now I cant even get my car repaired today because of these fraudsters not honoring their agreement with All State Insurance. I read other reviews where they do this a lot to people. Refuse to give you one of the available cars on the lot and coerce you to advance pay for an upgraded car. Most people cave in because they are already there on the lot.
-
February 2024 by Brian Wilson
I use this enterprise location specifically because of the team. Corey and the team here are always on it and go above & beyond to make everyone completely satisfied. Even when they are extremely busy, which they usually are, they work quickly to get everyone taken care of. The prices are competitive, but even if they weren't I still would come here because of the customer service.
-
February 2024 by Michael Nieto
I recently rented a car from Enterprise and Jaime helped me out and got me into the car I needed with no problem at all.great service
-
February 2024 by Kirk Warner
They made it very easy to for me to get my rental car - service wasgreat from start to finish!
-
February 2024 by John Kephart
I needed a rental after my car got vandalized. I previously used Enterprise extensively years ago here in Cathedral City- always with good results. The agents and managers have consistently bent over backwards to make sure I have what I need, and to give me the best price available. If they are busy, just be patient; this is, after all, a resort area. I recommend Enterprise - and, more importantly, its people - highly, and will return again.
-
January 2024 by dan dalessandro
quick and easy
-
January 2024 by Joe Poole
Their professionalism was superb
-
January 2024 by Erica Solter
Everyone was very helpful. The check in was quick and efficient. They were very accommodating to my requests and explained everything thoroughly. Overall an excellent experience. I will definitely do my next car rental through enterprise.
-
January 2024 by Andrea Najarian
The team was friendly from start to finish. The guys were very knowledgeable, accommodating, and communicative. Thank you for your hard work and making it such a pleasant experience.
-
December 2023 by Arnie Snow
Great customer service. My key fob was going bad and I stopped in and they had the battery replaced in under 2 minutes. Also everyone in the Cathedral City office was very friendly and helpful.
-
December 2023 by Toshia J
I have nothing but good things to say about this branch. I have rented from them several times I've never had an issue or a hassle The customer service is above and beyond thank you
-
December 2023 by Gordon King
Easy to work with. However, I was assigned a jeep Cherokee, which was only supposed to last for one day. The steering was very difficult to work with. And I got a flat tire. I tried to bring it back in for exchange, but they didn’t have any cars so I kept the Cherokee for the rest of the week. Suffice to say it was transportation.
-
December 2023 by Johne J.
By far the best customer service I have experienced! I will continue to rent from this location, grateful to Matthew for accommodating my schedules...
-
November 2023 by Barry Boyd
This is my favourite car rental place! Incredible customer service- my flight into PSP was delayed by about 5 hours and when I arrived at the counter (shortly before closing time) Corey had everything arranged for me and Matt made the pick up process so easy! Best rental experience ever! Congratulations to a great team.