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November 2023 by Doris Haese
I had a problem with my key fob. It came apart when I accidently dropped it. I also lost the spare fob that I used to run the car to get it to the dealers. Several young men helped me find the fob which was well hidden under the driver's seat. Another gentleman fixed my broken fob. No charge. I wish to thank all the gentlemen from Honda that helped me.
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October 2023 by A S.
DO NOT GO TO HONDA OF THE DESERT in Cathedral City, CA. Went to buy out lease - the salespeople added $6k in unwanted service contracts. and will not remove them. If they remove - they will not process your buyout because "they don't make enough money". they told me to go to Honda Corporate to process buy out. if you are buying a car - they will force you into the highest margin products with lots of add-ons. You Will Be Scewed.
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October 2023 by Jeff White
I've had the most fantastic experience at Honda of the Desert. No hassle. They all work on no commission. They had the exact car I wanted. Got a steel on it with $4000 off. I was in and out of the dealership in 90 minutes. Matt and Chris are the man in sales! So helpful. So nice. I can't highly recommend them enough. Davion in finance is amazing and takes the time to walk you through everything. Honda of the Desert is where it's at. I can't recommend it enough.
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October 2023 by Martha M.
Just had to share my experience at Honda for an oil change and great help. I checked in with Jo and he was very helpful and had a positive attitude. I also needed a service for new brakes and he helped me with that as well. The whole process was a breeze. Highly recommend Honda for their excellent service
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October 2023 by Chris S.
0 stars if I could. This place is one of the more scummy Honda Stealerships ever to exist. In January 2020, I purchased a new Honda Civic type R. Fast forward 3 years, I was contacted by a salesman named Christopher Johnson in late August asking if I wanted to trade in my car for a new type R. These stealers were asking $15,000 over window sticker price of 45k, and they agreed to take it off. I informed them I would come in the day after labor day, because I was on a trip. I asked to place a deposit on the car and was informed that they don't take deposits. I was thinking to myself ok. I later asked Christopher if he'd hold it for me and he couldn't guarantee it. He texted me and said it sold. Really nice place to do business, selling a car under me. After this, I spoke with Christopher and told him the fairest thing to do would be to have the same deal on the next in transit type R. A couple weeks pass by and I found an incoming in transit type R, and got excited and contacted him again. He seemed less than enthusiastic to begin the process on the deal. A couple days ago, I spoke with one of the sales managers named Michael, and was explaining the fair thing to do, and Michael proceeded to start to talk about a deal where I trade in my car, and offered a pathetic lowball of $25000 which is just laughable. People can check carmax as a baseline to gauge trade in offers, and carmax offered $33000. I would avoid this stealership like the plague.
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September 2023 by Ryan E.
I spent the last few months looking for a car. I went as far as to look into auto brokerages so I didn't have to deal with being there all day. I reached out to Honda dealerships from the valley to Los Angeles. That all changed when I spoke with Todd Burns. We told him about our search, and he came back with a price on the car and said "This is the best I can do". With that, we went to see Todd the next day and purchased the car. The only wait time was for their finance team to process the paperwork. If you are in the market for a new Honda, I would highly suggest Honda Of The Desert and Todd Burns! I felt well taken care of and left with a beautiful car (and a full tank!).
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September 2023 by Curtis S.
Everyone from Chris and Matt the sales guys to the finance manager Davion took great care off us! Chris found us EXACTLY what we were looking for and let us know as soon as it was in stock. Matt ended up helping us get an amazing deal on a great car. Honda of the desert is GREAT
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September 2023 by Jeff W.
I've had the most fantastic experience at Honda of the Desert. No hassle. They all work on no commission. They had the exact car I wanted. Got a steel on it with $4000 off. I was in and out of the dealership in 90 minutes. Matt and Chris are the man in sales! So helpful. Son nice. I can't highly recommend them enough. Also Davion and finance is amazing and takes the time to walk you through everything. Honda of the Desert is where it's at. I can't recommend it enough.
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September 2023 by Marco Medina
Chris and Ron T. Thank you so much for helping my wife on getting her dream car. Chris and Ron were very professional and communicative. You guys are amazing for all to your help. If you looking on getting your dream car, Chris and Ron is who you want to speak to. Again, thank you so much for all your help.
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September 2023 by Vicki Zimmerman
Giving high praise to Sergio, my service writer at Honda of the Desert. A service writer’s job is not easy. Upon arrival, he welcomed me and was kind, caring, knowledgeable and very reassuring. He was able to troubleshoot the problem from the start, and even called me when the job was complete so that I knew when I could pick up my car. Sergio would excel at the largest Honda dealership in the world, any of them, and he would be an asset anywhere. Thank you, Sergio, for making my service appointment a pleasure. Adding that as an F1 fan, I was so happy to see the service writers in their “Friday shirts” of Red Bull Racing Honda F1 shirts.
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September 2023 by Ashley Riddle
The only dealership I'll go to! Shoutout to Victor Diaz and Michael Marcelo & Luis Zatarian and the whole honda team! Everyone was nice and helpfulThey got me into a new car I wanted the process was quick and easy and they knew exactly what I was looking for and what best suited me! I've been with honda for 4 years and will stick with honda thank you guys for always taking care of us in this valley So happy to be able to walk away with my 2023 new Honda accord hybrid thank you guys!(:
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September 2023 by Crys Rodriguez
Do not buy a vehicle from this dealership. You will regret it once it starts giving you issues and you realize all those extra warranties they sell you mean nothing. Dropped the car off at the dealer back in July and who knows when I will get it back. DO YOUR RESEARCH BEFORE BUYING HERE.
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September 2023 by Ashley R.
The only dealership I'll go to! Shoutout to Victor Diaz and Michael Marcelo & Luis Zatarian and the whole honda team! Everyone was nice and helpfulThey got me into a new car I wanted the process was quick and easy and they knew exactly what I was looking for and what best suited me! I've been with honda for 4 years and will stick with honda thank you guys for always taking care of us in this valley So happy to be able to walk away with my 2023 new Honda accord hybrid thank you guys!(:
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September 2023 by Vicki Z.
Giving high praise to Sergio, my service writer at Honda of the Desert. A service writer's job is not easy. Upon arrival, he welcomed me and was kind, caring, knowledgeable and very reassuring. He was able to troubleshoot the problem from the start, and even called me when the job was complete so that I knew when I could pick up my car. Sergio would excel at the largest Honda dealership in the world, any of them, and he would be an asset anywhere. Thank you, Sergio, for making my service appointment a pleasure. Adding that as an F1 fan, I was so happy to see the service writers in their "Friday shirts" of Red Bull Racing Honda F1 shirts.
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September 2023 by Rosie Alfaro
Luis, Brandon and Conley offered the best customer service. They listened to what I had to say in providing the best vehicle trade in for my family and I. The process was quick and simple. The went above and beyond to ensure I walked off the lot a more than satisfied customer. I will definitely recommend Honda of the Desert to anyone looking to purchase or trade in a vehicle! Thank you guys!!
