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February 2024 by Maria Rodriguez
The day I went to pay the balance of my cell phone that day I arrived at that place, the employee entered and asked me what I was doing and I told her that to pay the service, she made fun of me and told me, you waste your time, there are problems on the internet and I don't know. can do and made fun again, I didn't expect them to have uneducated and disrespectful employees.
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February 2024 by Bert Genera
Purchased some accessories for my phone only to find out the insurance didn't go through so I no longer need the accessories so I called to see if I could refund them and Esparanza informed me that I only have 14 days which it doesn't state that on my receipt and she replies with well we just reprinted a receipt and it says 14 day return policy.If that were the case then the person I purchased these from should have informed me to wait because you only have 14 days to return them especially on their end because they know how the insurance works.Poor service at this location
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July 2023 by Joshua Jennings
Systems were down, big waste of time!
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June 2023 by chris idol
the girl that assisted me wasn't very knowledgeable. I had to go to another location for further assistance
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March 2023 by Ariadesert13 Miranda
Girl helping you is very pushy. It seems all she cares about is making her commission. I left the store asap and I will not be coming back
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March 2023 by Ariadesert23 Miranda
Girl helping you is very pushy. It seems all she cares about is making her commission. I left the store asap and I will not be coming back
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January 2023 by Michelle M.
I love this place i came in to ask about new line and new promotions that they had going on and i was helped by stephanie P .I never seen her before but i believe shes new ..she has great customer service and explains everything amazing ..if i had to recommend friends or family members i would tell them to go to this metro pcs ..amazing place .I wanna thank management for hiring employees who really deserve to work in a environment around people.Im simply happy i left with great information.Thanks again
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January 2022 by Kathy Kells
Great service. I agree with previous review about sales associate, Stephanie, being very knowledgeable & helpful - give her a raise! I had been to another location the day before & the associate was unable to explain the pricing & why my previous phone kept going off-line & immediately re-connecting. Have been & will continue to recommend Metro to friends.
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November 2021 by Anika Davila-Juarez
I went in today for assistance with my husbands phone and received great assistance and customer service from Stephanie. She was such a delight and she was very knowledgeable with all our questions.Stephanie is a rockstar!
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July 2021 by Richard Sanchez
There are 3 other stores in area choose another I normally never leave you want star review but I got seriously ripped off here with no recompense was told I would receive a call back never got one very very disappointed
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May 2021 by Christina DeLuca
Worst! Wish I could return my phone...
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March 2021 by Amber Duarte Martinez
Great customer service
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February 2021 by Brandy Chapa
I love this place. The girl there are very sweet, knowledgeable, and very respectful!!!! I recommend this store to everyone. Plus they always have the best deals!!!
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February 2021 by GLORIA ARMENDARIZ
I would like to be more satisfied. But just false information all the time.
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December 2020 by Los Angeles
Very helpful staff. Thanks so much.
