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December 2023 by Silvia C.
I have been using this company for several years. Recently I had Aaron and Nick check my sliding door tracks that were not working properly. Their customer service was excellent. They took their time and answered all my questions and concerns. When finished I was a happy customer!
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December 2023 by Melinda B.
They installed 10 windows in my home and the installation went so smoothly and they cleaned up like they were never here. Lisa, my customer service representative was professional and always has her customers back if something goes wrong, which is rare.
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October 2023 by Kristen Eldar
Very good service and kind people Thank you.
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July 2023 by Martin Velasquez
we always use Caley and his crew . very nice people !!
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June 2023 by Doug H.
Will never use them since they are TRUMP supporters- never again.. adios Pick the companies you use wisely
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June 2023 by Jonathan B.
Palm Springs Mirror and glass advertise that they are Trump supporters we can't support a business like this
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May 2023 by Patricia S.
Very unreliable. Called to schedule service on a shower door they installed. Total no show. Don't count on them to follow through. Will never call them again.
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May 2023 by Camille L.
Our realtor told us this company installed the windows in our house. When we purchased the house, one of the long clerestory windows had failed. We hired them to replace it. It was not a great experience at the time with difficulty getting in touch with them for the status of the project, etc. But eventually the window did get replaced to our satisfaction. However, the window they replaced has now failed again only 3 years later. Daryl has been very unhelpful and refuses to warrant his work. I suggest you hire a different company for window work.
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April 2023 by Ron T.
Just stay away from these folks! We ordered some glass for table tops. Nothing went right with the order. It took days to get the order in, they don't call back when they said they would, they lost the order, they told me a delivery date, and then didn't deliver. Just find another company that will deliver. This was a simple order, imagine if it was complicated.
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March 2023 by Jan C.
I wanted to surprise my Husband by installing glass shelves in a set-in bar cabinet. Wanted to get them installed before he got back from a trip. I called Palm Springs Mirror and Glass and spoke with Caley. I called in the morning and PSMG had my 3 shelves ready by noon. The price was fair and the whole experience could not have been better.
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March 2023 by Roger B.
I formerly wrote a 5-star glowing review about PS MG. It was deserved, particularly because of the customer service provided by Lisa. However, I'm changing my review from five stars to one star and here's is why: I ordered a piece of tempered glass and was informed it was ready to pick up. The contractor attempted to pick up the glass, but when he arrived, it could not be found. A second trip was required the following day. After it was located my contractor attempted to install the glass. However, it was discovered the glass was cut to incorrect measurements.The contractor now has the reasonable request of additional compensation for his two trips to PFMG, as well as his time spent attempting to install the glass. Since I paid for the class was cut incorrectly, I requested PSMG install the corrected glass.The company's owner, Daryl, refuses any responsibility in this matter. He claimed the mistake was not made by his company, but by the supplier. This is simply "passing the buck." Further, he will install the corrected glass only if I pay him an additional hundred dollars. Fortunately, I was able to delete my former very favorable review and encourage you to select another glass company should you have a need..
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March 2023 by Roger B
Initially, I would have written a 5-star glowing review about PSMG. It was deserved, particularly because of the customer service provided by Lisa. However, I'm changing my review from 5 stars to 1 star, and here is why: I ordered a piece of tempered glass and was informed it was ready for pick-up. The contractor attempted to pick it up, but when he arrived, the piece could not be found. A second trip was required to obtain the piece when it was located the next day. Upon attempting to install the glass, my contractor discovered it was cut to incorrect dimensions.\nThe contractor now has the reasonable request of additional compensation for his two trips to PSMG, as well as his time attempting to install the glass. Since I paid for the glass, and the measurement was incorrect, I requested that PSMG install the corrected glass themselves. The owner of the company, Daryl, refuses any responsibility in this matter. He claims the mistake was made not by his company, but by his supplier. This is simply \
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November 2022 by Deisy Vergara Limon
Very efficient I spoke to Pam yesterday a few minutes before closing time she quoted me over the phone.I dropped of my window frame at 8:00am Michelle was very helpful I tolled her I was tolled it would be fix same day by Pam and they honored it . I was able to pick it up the same day before 9:30 am. Best in town I must of called 8 other places before I found Palm Springs Mirror and Glass. Highly recommended
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November 2022 by charles burton elliott jr
I took a broken mirror to these yahoos to fix. I got the mirror home and set it up and it looks like a funhouse mirror. When I called to tell them, they politely explained to me that the frame is warped which is why everything looks distorted. first of all, the original mirror was not distorted in any way. Second, if they knew it was warped and looked funny, then why not call me and tell me before you charge me $260.00? I will never use them again and caution you to think twice as well. Lousy repair work, lousy customer service and just plain lousy everything. I wish i could give them zero stars.
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November 2022 by matt merrill
A great company and very helpful, the office staff are pleasant to work with. Thank you for your service.