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November 2023 by Dee Staples
I purchased a used car from PS Nissan and the customer service is beyond 5 star. Everyone from sales manager, sales rep and finance went out of their way to provide the most attentive service I could have ever hoped for. Can’t say enough good.
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November 2023 by Mike Favazza
This has been one of the best car buying experiences I’ve ever had. No haggling, easy process. Kevin was super helpful and communicative prior to our visit to the dealership and provided all the information we needed without any unwanted pressure. I would buy from this dealership again. Highly recommended.
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November 2023 by Chris Van Howten
We recently bought a gently used Nissan Frontier from a local Ford dealer. There were a couple of small things wrong that were covered by the warranty, and we brought it to Palm Springs Nissan. After making the appointment online, we dropped off the truck and met Shaun for the first time. When we came to pick it up later that evening, Shaun walked me through EVERYTHING they did with the truck. He told me what was done (and things that were coming up). He even knew what had been done to the truck prior to us buying it. It was as though he was the one under the hood. Ya.. I was blown away. He knew the truck better than I did. And all of this from a simple fix and warranty recall.Great experience. You're certainly in good hands as PS Nissan!
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November 2023 by Sharon Cozzini
Regular maintenance completed very timely while I was waiting; needed extra work needing hoses & other items to be done but parts needed to be ordered - parts came in ahead of time projected enabling my car to be serviced & completed earlier than expected. I was provided with a ride home & pick-up upon completion of work, greatly appreciate the service. Alex, my service advisor, was great - explained everything & keep me constantly informed & updated.
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October 2023 by Debra Ebben
This was the best car buying experience I ever had! Seth was amazing and understanding of my needs. He was very patient and took the time to explain all the features. I am so happy I was referred to Seth! Glad to be part of the Nissan family!
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October 2023 by stephanie miranda
I took my car in to Nissan to get an oil change, I told them about a noise it was making. Edgar and Mark at service where quick to get me in a rental car because it was going to take some time to know what the issue was. Sure enough everything was taken care of and more. I love the service team they area kind and patient every single time I'm there.
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October 2023 by Marina Dodson
This was the best car buying experience I have ever had. We ended up driving about 3 hours there and back, but it was worth it. We actually were so comfortable as everything was very transparent. We bought two cars! I highly recommend Maxwell…
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September 2023 by Scottie Grunberg
Could not get any assistance at Toyota so walked over to Nissan.I used to work for Nissan corporate so I have always had a soft spot for nissan. And my first car was a Dautson 1200 roadsterThe service department sucks.I bought an oil change package where they change the oil and do basic maintenance things like rotate the tires. I noticed my tire had been wearing so I took it to the tire shop when they showed me the tires they have not obviously been rotated in several visits Or ever. I had to buy all new tires because of this and I was told that I have lost about half the life of my tires. When I told the dealership service department they would take no responcability and said thatost people would take there car back to the tire store where they were purchased to have them rotated. I asked why do they say they rotated the tires on the work order then?? Unfortunately they have lost a loyal customer. So disappointed.
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September 2023 by Rob Westerling
The best car buying experience I have ever had. Seth was incredible from start to finish. I would highly recommend Palm Springs Nissan to anyone in the market for a car. I will be back.
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September 2023 by Rebecca Hansen
Great customer service. Much information given to me. Quick repair once part was in. Had to call to get update but I did like the texts, the way to approve/deny services and payment through the link. Mr. Mark was extremely helpful.
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September 2023 by Jane C.
Thank you Justin for your service. I was stranded with no battery and he was quick to action. Kept me updated and was so very polite. Highly recommend! Thank you again
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September 2023 by DJ J.
Nissan continues to charge high prices for parts or service, that it makes maintaining a used Nissan difficult and challenging. In addition, Nissan's Dealer Asking Price continues to be higher than M.S.R.P. for Frontier and Maxima for example. For these reasons Nissan has lost my trust, and I will not be returning to them for any reason.
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August 2023 by Michael Augello
After getting my brakes/drums replaced, It felt like my brakes were not stopping the vehicle correctly. Brought it back in and my truck was tested. No issues found. Quick appointment and follow through. Mark is great to work with. Full updates and follow up.
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August 2023 by Eric Van Hek
Buyer beware. The service department is horrible. Our Nissan Rouge had a engine code. We brought it in. They reset the codes and charged us for diagnoses. The codes came back and they determined that it was covered under warranty we called back and spoke to Edgar the service manager and asked for a refund for our $175 diagnostic charge. My call with Edgar started out pleasant. Then he realised that I knew what I was talking about and it seemed to aggravate him. He then asked to give him till Monday to investigate. He calls back my girlfriend almost immediately and berates her over the phone. Telling her she was lucky that it was covered. The air filter was dirty. We change it every oil change. We live in the desert and air filters get dirty. After she hung up I tried the general manger. This was my third attempt to call him. He is never available. I'm done!!!! Filing a complaint with Nissan and Filling a small claims court case. Never ever stepping foot in this store again.
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August 2023 by Frank Santana
I love coming to PS Nissan Mark takes good care of me every-time I come. Gets me in and out in a timely & efficient manner. I’ve always trusted bringing my car here!!