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December 2023 by Angela Leopard
It's amazing how many of my Amazon packages get lost at the Cathedral City post office! Even when I track my package, it reads they're out for delivery and then somehow it makes it back to the Cat City post office and then it's lost. Too consistent with "losing" packages.
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December 2023 by Michael Stemmeler
Dreadful experience! The place is hopelessly understaffed for the number of people seeking postal services. This afternoon, the line was almost out the door, and only two of three counters were open.
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December 2023 by Tony De La Torre
The worse service of any post office!! People there look very unhappy doing their job!
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December 2023 by P Cee
Terrible, awful post office. One person at the front seems to know what she's doing and/or is capable of being professional. The others don't seem to have even basic reasoning abilities of any kind.It's useless to get into a line, because most of the workers will just point at someone and call up whoever they want.The "manager" was walking around the lobby dressed like....a stripper, maybe? A cocktail waitress? She was unpleasant to coworkers and patrons alike.All customer service to any and all customers was stopped for several minutes so that all postal employees in front of and behind the counter could participate in a conversation about how many keys on the office's keychain simply don't work.Need to remember to never, ever come here....but none of the other ones seem to be much better.
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December 2023 by Marvin Nicolas
Post master Mira is awful really unprofessional . Has to get removed from her post Asap. If she can't be professional when talking to people she shouldn't be in that position.
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November 2023 by Mr California
Don’t even bother doing a mail hold with this lame post office, they deliver your mail anyway to an empty house! EVERY TIME!
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October 2023 by Michael California
Don’t even bother doing a mail hold with this lame post office, they deliver your mail anyway to an empty house! EVERY TIME!
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August 2023 by Aram Grigorian
I could not find the link to the customer service survey on your website, so I will provide my customer service experience here.I have nothing but nice things to say about this particular post office. The few times I have visited this establishment have been great. The last time I went I was helped by an employee named Victor. He greeted me with a smile and instantly fulfilled the task I asked of him. I was in-and-out in 5 minutes. Give him a raise please, he was very helpful.
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August 2023 by Jvwc vwc
They didn't have answers for me and had to send me to the postmaster inspection service. They are friendly and ok for everyday things but not questions regarding services
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July 2023 by Ramiro C.
I went last week trying to get help with some copies, the lady with spike hair with colors dud not want to be bother, worst service ever.The other guys are very nice but this particular creature with a miserable face is in the wrong field
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June 2023 by Edgar Gonzalez
it's been more than a month and the fallen tree has not been taking care as well the hall maintenance of the landscape makes this postal service the worst looking one in the hall desert not the city code enforcement or the postal service Manager has done anything I guess they are waiting to some one have an accident in order for them to be taking care im a cathedral city Residents and this makes me feel bad about our city... leave your comment if you concern about this issue.
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May 2023 by James Hughes
This place was lazy and unprofessional and then they had some employee who is like shouting over to the guy who was helping me telling me that I was holding up the line. But they had my package on the scale behind the plexiglass and it was heavy I couldn't even get it. So after she was extremely rude to me I just reached around the plexiglass. They said they won't ship a battery. And I get that I couldn't ship my product but you didn't have to be extremely rude to me and the process telling me I'm holding up the line. You guys held up the line buynot giving me my package ego issues
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May 2023 by Jose Lopez A
horrible customer services. horrible treatment of packages. they do not care about your mail. managers are extremely rude
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May 2023 by Amanda C.
Worst USPS store I have ever been to!!!! Eve was extremely rude and humiliated me in front of all the customers waiting in line. I would give this 0 stars if I could! Do not waste your time standing in line here.
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April 2023 by Jason Wright
Eve is the reason I go to this post office! While the others are slow and disappear in the back, Eve is working to get people in and out. She's an AMAZING employee!!