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February 2024 by Lee J.
Coming from living in the East Bay where there are way more thrift stores. There are like 4 Hospice Thrifts and this location is by far the best 1! I can tell that They take more effort in testing electronics, because I've never took home a broken 1 that I bought from them. Cant say the same for other Hospices Thrifts. They also remind you about the return policy of electronics! Overall a good thrift stores that packs a lot in to a smaller space. More importantly, the employees and the customer service is top notch here!!! Way better here than any thrift store or business in the entire Valley!
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February 2024 by Veronica Castaneda
Im going to start off saying when I shopped here way back, then the ladies inside were always nice! But I will say take your donations elsewhere! I came to donate with my mom maybe a year ago, and they told her they dont accept trash. Yes, literally this because in the pile of stuff was a juicy couture bag with a hole in the corner. My mom said she didn't notice and that they could just throw it away if they didn't or couldn't sell it. The man told her that it wasn't his job to throw peoples trash and that she could separate trash and not bring things they couldn't sell. My mom just grabbed all her stuff back & donated it elswhere. Lol, fastforward. Almost a year later, we have a yard sale. My sister chooses here to donate. Keep in mind I have not came here ever since that experience with my mom, but I assume so much time passed that it can't be the same. WELL, I WAS WRONG. She shows up exactly 8 min before they close. She starts taking out the trash bags to get started (but no workers are there to help her) as she finishes a worker walks out and tells her there closed its about 2 min til closing at this point. My sister says she already unloaded everything and if she can just leave it and explains how she was here 5 min before they came out. They told her the time didn't matter that if no one is out, "clearly there closed." Never again, choose another thrift store to donate to!
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September 2023 by VICKIE
Not sure what's going on with this place. It used to be my favorite thrift store. I visited it nearly every Saturday. Now, the help seems indifferent, the store shelves are half-empty. They have no furniture, and will not accept any furniture donations or books. They did say they will begin taking books again at some time, but not furniture. Seems very foolish. They used to really have it together. I bought several pieces of furniture there and tons of other stuff. I hate to see it go down the tube. Needs new management, I suspect, and some clerks who care. It's been a couple of months since I tried to donate or shop it. I'll try again some time.
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August 2023 by Robyn Petty
Great place to shop
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July 2023 by Edward Hallahan
I understand you have hours but when I pull up at 4:05 with clothes, shoes children’s toys, books, and furniture in either like new or brand new condition….I’m just baffled at the fact that you turn me away, wave me off and yell at me that you’re closed. I mean I get it, hours are hours. I just will happily take this down to Salvation Army.
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February 2023 by Hayden Janes
Employees are very nice. You can usually find 1 cool item to bring home with you every visit!
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July 2022 by Tom Cheese
Usually find something good to resell on eBay!
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June 2022 by Hillary
One of my favorite thrift stores! Never know what you will find here. :) Great selection of items—from vintage to new!
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April 2022 by Donna Hanford
I visit this store regularly for books. I often find other great deals on my way to the books. The employees are always friendly, polite and helpful.I'm very glad they are operating in Ceres. As a disabled senior, I was very grateful for the friendly clerk who carried the bookshelf to my car and carefully maneuvered it into my back seat. Thank you ⚘
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April 2022 by Kaylee Bargas
Her name is SUE and stated she is the manager of the ceres location.Her co-worker who had her back instead of calming the situation down was Carol.Today 4/22/22My 3 children went in today to find my kids some pants. My oldest (13) was irritating My 4 year old, like siblings do. However when my 4 year old wined the cashier screamed at him "hey! Don't do that, we have had a long day" the whole store heard and my son was scared. I was embarrassed and furious at the same time. How dare she scream at my 4 year old for acting like a 4 year old!! I preceded to explain how rude that was when the other worker came up to have her co-workers back. Now I was being double teamed and told to leave the store. I then asked for a manager and the same cashier said rudely 'I am the manager!" Horible service. If you have kids they will make you feel like garbage. Worst experience I've ever had at a hope chest and will NOT be going back.
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April 2022 by DAVID CHAPMAN MD
Donate to the Hope Chest quite often , it seems lately they don't want second hand items , my thoughts say they want new items . We will find somewhere else to take our things , where they appreciate gently used quality things . Maybe the guys taking the donated items just don't want to work .....
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April 2022 by Alejandro González
Very rude and disrespectful towards my family and I, they need to get better employees or teach them common courtesy
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March 2022 by BFelt717
Pleasant store to visit. Good prices. Clean. Friendly staff.
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February 2022 by Kande Ford
I just love going to this place! I find really good things here!
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February 2022 by Diana M.
This place is a joke ! Me and my mom went to donate few things we had here at home taking space , so we decided to donate, when we got there we were greeted by two men , from the start they didn't even give my mom a chance to talk , they were so rude to her , they said they couldn't sell anything cus it was dirty . They didn't even bother to look inside the boxes ! What is that . Wow seriously never come here ! ... Saying they can't sell " I guess we have to throw everything away to the dump .
