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March 2024 by Silvia S.
This is the worst Home Depot I have ever been to. If I can give it zero stars I would. Customer service is nonexistent! No employees are ever around to help you and when you do find one they have the worst attitude. If you ask for help it's almost like you are bothering them. Completely dismissive of customers and they clearly do not want to do their job. They are quick to run and get their manager though if you hurt their feelings. Our company spends thousands of dollars at this store every month and I can guarantee none of my employees will EVER be back there. Management should really prioritize customer service and hire qualified employees who actually want to work.
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February 2024 by Melissa Prewett
Besides the eyes,looks from the clerks, feeling like your being watched,judged by the workers...not so friendly environment honestly, don't like this particular store but luv home Depot
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February 2024 by Roger Watson (ReddTiger1208)
I was at the Ceres Home Depot Tuesday morning to purchase bagged mulch. I had to walk from one end of the store to the other to find a flat cart to transport the mulch to my truck. The store was not busy but I had a heck of a time finding a cart. If I am having a hard time on a slow morning in the winter, what happens when it is busy. You need many more flat carts to keep your customers happy. I was almost ready to drive to another location or a competing store.
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February 2024 by Sheri Mcaninch
Their pain department help is awful. We have been shopping here for many years and have spent a lot of $$ Robin that used to run this department was amazing! Heather the old manger of the store was awesome also! All these young people that have no customer skills and ignore you need some training. At least acknowledge your customers and if you tell them you’ll be right with them don’t make them wait for 30+ plus while you text on your phone and laugh with co-workers. We ended up grabbing a 5galbucket and reaching for the product that was un-readable ourselves. When the worker saw us she said “oh did you still need help”? We are here today once again to pick up paint and was ignored, no acknowledgment they can at least say “ I’ll be right with you’ I’m helping someone I’ll be right back etc…. DEFINITELY NEED TO WORK ON CUSTOMER SERVICE SKILLS!!!
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January 2024 by Tammi Elliott
They almost always have what I want almost always
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January 2024 by Carole Caracol
Was buying Duraflame logs. Since I'm not supposed to lift heavy things , I chose to use their curbside pick up. Very easy and quick.
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January 2024 by Tatiana Mayle
Home Depot is a great place to find Christmas and birthday presents for ur family. And the prices are very reasonable. The staff is helpful and the store is very well organized.
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January 2024 by Jack Liu
very good
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January 2024 by Rochell
My store with satisfaction except there is usually not enough employees can't find one when needed to locate a product
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December 2023 by Teresa Arellano
They have what you are looking for
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December 2023 by Sarah Williams
I have came to this home Depot twice and each time they have gave us no service and have gave us attitude
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December 2023 by M Gutierrez
Went for a microwave and didn't get one charging for delivery, but ordering online didn't. So we ordered online.
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December 2023 by Chris Hoover
Bought stove took 8 days to deliver they need to profect their delivery system could be next day delivery from Tracey to Modesto! I can drive in 30-45 min. People need to be able to cook, wash, etc when an appliance fails!!!
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November 2023 by Marilynn Rodrigues
Went in to my local store to buy a can of varithane spray. I waited at the paint counter for 25 minutes. In this time frame, at least 3 other customers came to the counter and finally left in frustration. I finally called the store phone and asked if there was anyone assigned to the paint area. The operator forwarded the call to the phone at the paint counter, and I stood there and listened to the phone ring until it went back to the operator because no one answered it. There was then a page over the loud speaker for assistance. About 5 minutes later a young man came to the counter to help me. I can say one positive thing about my visit to this store. The young man who assisted me was very pleasant, helpful, and knowledgeable. However, in my estimation, your lack of personnel is inexcusable. Your store is within walking distance of my house, but I will drive to another vendor to get better customer service
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October 2023 by Omar R.
My favorite Home Depot Store. I've spent thousands this year alone renovating a fixer upper home. Big shoutout to Sandra in the customer service desk. She has helped with unloading, loading and returns. Talk about a one stop person, Home Depot Ceres should be very proud of having someone like Sandra within their ranks!