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April 2024 by Lic. David Serrano
As always, the best products and good advice and attention.
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April 2024 by melvena lawson
Fast service nice staff
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April 2024 by Brant Armstrong
Brought my Mac mini in for repairs. They say a week to diagnose, fine. They didn’t even look at it for 9 days. Waste of time. They’re too backed up to even touch it I guess? Cool. Too bad I had to call every day to find that out. Communication is non existent. Good luck Mac users!
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April 2024 by Franky
I walked in the other day because I wanted to ask a worker a question and it was so difficult to find somebody to answer my one question. I even approached one of the workers and she didn’t even notice me because she had her earbuds on and completely walked away from me. And this happened multiple times because the employees did not hear or notice me approach them because of their earbuds and I felt so embarrassed. Eventually I did find somebody who answer my question and she was super sweet but it took me quite some time.
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April 2024 by Agustin Navarrete
Good service!
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April 2024 by Viv
Good place.
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March 2024 by Esmeralda
I had went into the store to pick up an order that was supposed to be ready at 10:30am. It was still processing so I had to call to check on it, said it was processing. They said that it was still processing and they didn’t know how much longer it would take, we waited about 30 mins, still hadn’t changed, so we called again. Finally they said it’d be ready in about 15 -20 minutes, it took about 30 minutes of waiting for it to be ready. When it was ready, the order was under my younger sisters name because the iPad was for her, she’s 13 so she doesn’t have an ID, we didn’t know that we would need one because in the email of the order it didn’t say anything. We had to call again to change the name of the order, after that we had to wait about 5 minutes for it to update, just to find out it was locked, we had to call again to get it unlocked. We finally got the iPad around 12pm, we got there at 10:30am. There was a few workers that helped us, but the worker that gave us the order was patient but I could tell that she was visibly annoyed, not sure with us or just in general. We are very disappointed, we went in for something that should have been simple, quick, and easy but ended up staying for a little over a hour and a half.
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March 2024 by alejandra reyes
I love this place ,the lady who help me was so kind and helpful
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March 2024 by Jesse Gutierrez
First and foremost I want to thank Kyle and the gentleman that checked me in on going above and beyond for me. As someone who works for a major cell Carrier, I've heard the horror stories of having to send my clients to the Apple store from their account and dreaded my visit. I'm happy to report that my experience today (March 5th, 2024) was amazing! Kyle is a very intelligent associate, apple and Tim Cook should be lucky to have such a driven employee who goes above and beyond the call of duty. I came in for my sons tablet that was malfunctioning, fortunately, the device was still under Apples one year warranty, and Kyle determined that the tablet was defective and replaced the tablet with the same model . I was out of the store within 30 min of arriving. Thank you gentleman for making this a smooth in and out and ultimately making my son happy that we were leaving with a new device.
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February 2024 by B H
Excellent service here - multiple times
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February 2024 by Marcos Lopez
This place has the worst service and staff. I came in on Sunday asking about a service I needed for my device. Made an appointment as advised. Arrived to my appointment on time to wait 15 minutes while staff just stood around talking to each other. After the wait a staff member barely addressed my questions and then tells me that they do not provide that service. I told him that’s not what I was advised when I made the appointment. To boot it was the staff that I had talked to a few days earlier. So after waiting several days and retuning to the store nothing was resolved. This place is a joke.
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February 2024 by Ростислав Карагулов
Everything is great as always. The prices are the best.
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February 2024 by Derek Pleitez
No help from any employees
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February 2024 by Комаров Валерий
Fast good service.
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February 2024 by Alejandra Gusman
I like to go it's very clean