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September 2024 by Jeremy Schuster
Worst experience. After four hours and catching the bait and switch of the GM warranty and many questionable financial changes I reached the limit of my temper and said I'm done. I took the $6000 check I already tendered told them to tear up the contract and I walked out. Penske seems to be where they play games like other shady car dealers by switching what they promised you for something else and charges appearing that we're never agreed to so buyer beware. I'm lucky I am an attorney and was able to catch the errors despite the fatigue which set in after being there so many hours.
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September 2024 by Bianka Anguiano
Parking sucks but good car options
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September 2024 by Juan Rodriguez (JohnnyMan)
It’s like they wanna attack you the minute you exit the car they don’t even let you browse around and see what they have. Not sure I would come back.
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August 2024 by William Moug
I bought an almost new Cerritos Nissan NV van, which is really nice, and it's at a great price. The only negative is that the paperwork took longer than expected.
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August 2024 by Chris martineZ
Great employees bad mechanics
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August 2024 by Lucy Carrillo
Well, I had to wait awhile for help and it wasn't
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July 2024 by Alfredo Aispuro
Excellent customer service employees are helpful
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July 2024 by Edward Cruz
Nissan... great service, great people
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June 2024 by Emily Rodriguez
Great bought my car from here and since then have been taking it to get service here from day one the service guys are always so helpful love it
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June 2024 by Pete Mac
I will never shop there again!
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May 2024 by Gonzales Family and friends “Candyman”
Can be better. From A to Z. And stop screwing people on fixing their vehicles after they bought it from here. Like my transmission that they said they fix picked it up took it out and had to return it to the same day less than an hour because the transmission kept coming out of gear and they try to get the insurance company to pay for it again and they are laughed at and had to go to Ford motor company to pay for it. AC unit turn on both units front and back were not working they said nothing was wrong with them it's a big vehicle that takes time to cool down. took it back after the one went out and then after that the front one went out and then they tried to tell me I had to pay for it after I had two insurance policies from bumper to bumper had to go in and have the finance lady come out and tell him that I shouldn't be paying nothing except the deductible times for the unit. And then that's what they found a pinhole in the front compressor area. And then I just had my transmission worked on this to have a overhauled a year ago and I found out they did not replace the magnet in the transmission belly to collect the fragments but he said it still looks good even if they tried to screw me on that but wait they did have to pay multiple deductibles every time I took it in. Just like when they're supposed to check for oil burning they marked it where they filled it up but when I checked it it was way above the line that they put down that they filled it to.
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April 2024 by Egodinnma 2014
Great customer service and neat environment
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April 2024 by Juan David
They are very busy.
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April 2024 by Mark Worden
A well maintained auto mall that is conveniently located.
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April 2024 by Efrain Cortes
It was good and very friendly
