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October 2023 by Christina D.
Pharmacist or pharmacist tech named John is extremely disrespectful with a horrible attitude and tone of voice. It's not hard to speak to a person with respect. Seems like he hates his job. If you want good customer service, would not recommend this place.
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September 2023 by Julia C.
Female pharmacist is rude, rushed and has no patience to explain things to you. Sticking to the Lakewood location, way better customer service there.
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August 2023 by Lupita Joel Martinez
Good prices, awesome service, I saved 10 dollars
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August 2023 by Bryana Esparza
I’m never the type of person to go out of my way to leave a bad review because I understand people have bad days, but I genuinely had a really poor experience with this pharmacy. I’ve been going to CVS for my prescriptions for years and on occasion I have run into issues, but nothing this bad. I went without my prescription for over a week due to the people working at this pharmacy. Specifically Susan and John (if that’s even their real names). Susan was incredibly rude, insensitive, wouldn’t let me speak, and quite honestly treated me like I was stupid. As someone who is also going into the medical field I feel that people in this industry more than anything should be kind and compassionate because you never know what someone is going through. I know we all have tough days, but I hope something is able to be done about this so others don’t have this experience.
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June 2023 by Joyce A.
Always trying to use the roll of coupons from a previous purchase. You have to really read the fine print to make use of them : vitamin supplements frequently on sale for half off one bottle when you buy two, same as over the counter or OTC allergy pills, heartburn treatments , first aid items( I got newer bottles of antiseptic wash and peroxide and isopropyl alcohol -my dog always seems to have a bleeding paw for one reason or another.)Hallmark cards were reasonably priced and $2 off. Self check out or assistance from the cashier always appreciated. Those coupons do add up for savings!
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June 2023 by Psychedelic D.
The female in this picture was so rude and doesn't know the first thing about customer service. Her b*tchiness is written all over her face and she accuses customers of touching and using products when they didn't. I was smelling a body cream on the shelf and didn't even use it. She suddenly crept up to me like a little rat and almost made me poke my hand in the body cream. There was some cream on my fingers but that was my own personal hand cream I carry with me. My hand cream was rainbow cream colored and so was the body cream. I was comparing the scents. She glared and me and treated me like a thief and assumed I used the body cream, which I didn't. The body creams have already been severely used before me to the point it had fingerprints all over it. She also gave me the dirtiest look she ever had. She looks like she doesn't want to work there and is miserable. I'll write her name down here: CYNTHIA. Hope you see this review and reflect upon yourself because you don't deserve to work in customer service. Learn to treat people better. I hope you don't treat people that way outside of work.
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May 2023 by Thess V.
I should give a 0 star...the pharmacist named, John is super grumpy! Very poor customer service! Not friendly at all !!!!
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April 2023 by James A.
Went a bit out of the way to look for particular vitamins. Their inventory system accessible via the mobile app will tell you the in-store quantity of particular items. Each store location seems to have independent rules on what items need to be locked, and only accesible via associate help. It wasn't particularly busy, and we were able to get someone. This location had a large shelf full of just face-masks, which I have not seen at other CVS locations before.Checkout was through the self-help, and like other locations, it was accurate and fast, and saved a bit of money via their loyalty program through coupons. It's nice to know CVS is around every corner.
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December 2022 by Stephanie J.
I walked in with my husband around 8pm to look for the valentines collection, after I saw that nothing was there ( that was hello kitty ) an awesome employee asked if we needed help looking for something so I mentioned hello kitty and he was amazing helped me out and was super nice and humble ( he was working on beauty/ health shipment) was wearing a plaid or Stripped dressed up shirt THANK YOU THANK YOU VERY MUCH AND THANK YOU TO THE AMAZING CASHIER THAT NIGHT you are all amazing the hello kitty girl
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October 2022 by Elliot Y.
Hours of operation indicate 7:00am to 10:00pm. Arrived at 7:30am and doors were locked.
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September 2022 by Christine K.
Just DONT! Worst customer service in my life. Watch out for the lady that works there avoid at all costs will ruin your day. Very rude and inconsiderate had me waiting for over an hour only to ask me who are you? What do you want I don't know you. Like seriously?! Never again!
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July 2022 by Gvnj G.
What a great customer service! Jaime was super friendly to everyone. He trying to help out all the customers. Never seen CVS staffs such a friendly like him. Thank you Jaime! Good luck
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June 2020 by Google user
45 minutes waiting for someone to answer the phone
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October 2019 by Tawny Tran
Good and conscientious pharmacists that are ready to answer any questions. GET YOUR FLU SHOT folks !!!
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June 2019 by Mohamad Khalil
I never had any problems before,their nice and have good attitude
