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February 2024 by M A.
The female Asian pharmacist here is unprofessional and rude!! Has an attitude and worst of all, she kept saying out loud my private medical condition for the whole store to hear!! She could at least whispered it or say it discreetly but NO!!! She kept saying my diagnose out loud for others to hear and it seemed like she enjoyed it! I felt so ashamed that she's telling the whole world what I'm diagnosed with. I hope one day someone embarrasses her for a medical condition she has and see how she feels! NEVER am I coming here again!!!!!!
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February 2024 by Shawn R.
This CVS is always stocked with the best makeup products I order online and go get it they have an excellent assortment of high end stuff And it's never crowded and they have a Lotto machine
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December 2023 by Kai A.
If I could give this a negative star I would but this place is horrible. I recently purchased a gift card worth $100 only to find out that the middle code was scratched off. The manager told me to call corporate which I did and I also called the gift card company. After a while both companies told me to go to this CVS and get a new card because it was deactivated. When I get back this manager Alex told me to call corporate again and told me I couldn't get a new card. This manager, had the audacity to actually yell at me and demand to know who sent me to them. I practically lost $100 here. Never going back again and please watch out for this scam store.
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October 2023 by Christina D.
Pharmacist or pharmacist tech named John is extremely disrespectful with a horrible attitude and tone of voice. It's not hard to speak to a person with respect. Seems like he hates his job. If you want good customer service, would not recommend this place.
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September 2023 by Julia C.
Female pharmacist is rude, rushed and has no patience to explain things to you. Sticking to the Lakewood location, way better customer service there.
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June 2023 by Joyce A.
Always trying to use the roll of coupons from a previous purchase. You have to really read the fine print to make use of them : vitamin supplements frequently on sale for half off one bottle when you buy two, same as over the counter or OTC allergy pills, heartburn treatments , first aid items( I got newer bottles of antiseptic wash and peroxide and isopropyl alcohol -my dog always seems to have a bleeding paw for one reason or another.) Hallmark cards were reasonably priced and $2 off. Self check out or assistance from the cashier always appreciated. Those coupons do add up for savings!
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June 2023 by Psychedelic D.
The female in this picture was so rude and doesn't know the first thing about customer service. Her b*tchiness is written all over her face and she accuses customers of touching and using products when they didn't. I was smelling a body cream on the shelf and didn't even use it. She suddenly crept up to me like a little rat and almost made me poke my hand in the body cream. There was some cream on my fingers but that was my own personal hand cream I carry with me. My hand cream was rainbow cream colored and so was the body cream. I was comparing the scents. She glared and me and treated me like a thief and assumed I used the body cream, which I didn't. The body creams have already been severely used before me to the point it had fingerprints all over it. She also gave me the dirtiest look she ever had. She looks like she doesn't want to work there and is miserable. I'll write her name down here: CYNTHIA. Hope you see this review and reflect upon yourself because you don't deserve to work in customer service. Learn to treat people better. I hope you don't treat people that way outside of work.
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May 2023 by Thess V.
I should give a 0 star...the pharmacist named, John is super grumpy! Very poor customer service! Not friendly at all !!!!
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April 2023 by James A.
Went a bit out of the way to look for particular vitamins. Their inventory system accessible via the mobile app will tell you the in-store quantity of particular items. Each store location seems to have independent rules on what items need to be locked, and only accesible via associate help. It wasn't particularly busy, and we were able to get someone. This location had a large shelf full of just face-masks, which I have not seen at other CVS locations before. Checkout was through the self-help, and like other locations, it was accurate and fast, and saved a bit of money via their loyalty program through coupons. It's nice to know CVS is around every corner.
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December 2022 by Stephanie J.
I walked in with my husband around 8pm to look for the valentines collection, after I saw that nothing was there ( that was hello kitty ) an awesome employee asked if we needed help looking for something so I mentioned hello kitty and he was amazing helped me out and was super nice and humble ( he was working on beauty/ health shipment) was wearing a plaid or Stripped dressed up shirt THANK YOU THANK YOU VERY MUCH AND THANK YOU TO THE AMAZING CASHIER THAT NIGHT you are all amazing the hello kitty girl
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October 2022 by Faye J.
Worst passport photo service! Rushed photo, does not even give you the chance to touch up or even ask you if u like the shot or retry? The bald guy today Oct 16 2022 at 1210pm had asked if i want another one taken since u already have him attitude when the payment is already in process! Go somewhere
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October 2022 by Elliot Y.
Hours of operation indicate 7:00am to 10:00pm. Arrived at 7:30am and doors were locked.
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September 2022 by Christine K.
Just DONT! Worst customer service in my life. Watch out for the lady that works there avoid at all costs will ruin your day. Very rude and inconsiderate had me waiting for over an hour only to ask me who are you? What do you want I don't know you. Like seriously?! Never again!
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September 2022 by Morris O.
Vaccinated by cvs for Covid and flu. Quick and easy with online scheduling of appointment time. They are great.
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August 2022 by Nia N.
I would just like to commend Adrian and Cynthia on how they recently handled a rude and unruly consumer... who was upset about...BAGS... she completely elevated an unnecessary situation, made a scene and if I'm not mistaking, stayed after her purchase to further cause a ruckus. Cynthia and Adrian handled the entire situation with poise and kept their composure. Kudos!