Delta Heat

Hours: Delta Heat receives mixed reviews from customers, highlighting both strengths and significant concerns. Several users praise the grill's performance and durability, noting that the outside construction remains outstanding and looks good even after years of use. One customer expressed satisfaction after the company made efforts to resolve an issue, describing the outcome as "100% hit it out of the park" and praising the staff for their effort to make things right. However, many reviews focus on poor customer service and disappointing product longevity. Customers report that the grill's internal components, such as bracket trays, auto igniters, and propane regulators, tend to rot or fail within a few years, despite the high price paid. Some mention that the company is difficult to reach for service, especially in certain areas, and that after-warranty support is lacking. There are concerns about the quality of parts, especially those made in China, and whether the materials used, like stainless steel, meet expectations. Overall, while the grill's exterior and initial performance are appreciated, issues with internal parts, service, and long-term durability lead to frustration and disappointment among customers.

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1. Cerritos, California