-
March 2024 by THE FAMILY
This company is not good please don't buy from here they don't care about the customer,or employees!!!!!!!! They act like they know what they doing when they don't know anything bunch of negative people unprofessional hope it gets shut down...
-
December 2021 by Guardian of the Sacred Flame
Some people live to complain. I have been shopping at E.D. Luce for 30 years. Johnny will find special bottle for me to use in my business. The office staff is premium. They are always ready to help even though the Covid 19 pandemic. They are all hard working people. E.D. Luce is a small company with a "can do" attitude. I can NOT recommend a company any higher then this one for all of your packaging needs. So if you are really in business and you want a company that is 100% about making a their costumers happy, this is your place. Be nice to them, because they always try to assist to the fullest.
-
December 2021 by Nicole Brubaker
Great place, extremely friendly and helpful staff, good prices. No complaints! I will be a regular customer!
-
March 2021 by Nicole Schumacher
Great place, extremely friendly and helpful staff, good prices. No complaints! I will be a regular customer!
-
February 2021 by Points of Light Inc
Some people live to complain. I have been shopping at E.D. Luce for 30 years. Johnny will find special bottle for me to use in my business. The office staff is premium. They are always ready to help even though the Covid 19 pandemic. They are all hard working people. E.D. Luce is a small company with a "can do" attitude. I can NOT recommend a company any higher then this one for all of your packaging needs. So if you are really in business and you want a company that is 100% about making a their costumers happy, this is your place. Be nice to them, because they always try to assist to the fullest.
-
November 2020 by Cici Martir
I’m been an ED Luce customer for a very long time and always experienced great customer service , the girls are very helpful every time I highly recommend this place
-
November 2020 by Iliana Tejeda
Excellent customer service, ladies are very friendly, and helpful.
-
October 2020 by Latasia Floyd
I had high hopes for this company because my first order came quickly. However, their customer service was really bad for the second order.They sold me items knowing they were faulty and when I called to exchange them within the two weeks time frame they said they had to speak to their supervisor and never called me back. I also tried to communicate with them through email. Still, no response.I feel like I was scammed. They sold me bad items and lied to me over the phone about helping me return. No integrity and did not value me as a customer.I will never shop with them again. And I hope others are not treated this way. Im in the beginning stages of starting a new business and being scammed by the first whole saler I decided to work with is so discouraging, but it is a lesson learned.
-
August 2020 by Victoria Ratner
No one responded to my order request for more than a month! I don't think they are open anymore
-
August 2020 by Nehemie Ashley
I placed an order Friday night, called Monday morning to cancel it. The woman explained to be that it had already been shipped (tracking stated it had only a label printed), I asked her how I would go about returning the item & she states the company doesn’t have a return policy. It would be nice to update the website where you have customers referencing because it states:“All returns must be made within the first 2 weeks of receiving your order. There is a 20% restocking fee if you change your mind and return your order. If we pack and/or ship your order and somehow you do not receive it or refuse it, handling or shipping charges will still apply. Please order carefully.”There is a return policy. Bad customer service. Will not order again.
-
June 2020 by Rhapsody Hooks
. Excellent Service as per usual. Johnny is always a wealth of information. Very good at finding whatever type of bottle my heart desires. Most beneficial for my company and my customer base. Stop was confident. Rhapsody hooks.
-
May 2020 by Olivia Waller
Thr Ladies are always so Helpful !
-
November 2019 by Ana Corrales
Great customer service, quality products!!
-
October 2019 by Joe Patino
Picked up bottles
-
May 2019 by Barry Hulum
Great product, great staff... Shuga Rays
