Digital Watchdog (DW) is an industry-leading single source of value-driven complete solutions for all video surveillance applications. Reviews highlight that the quality of the hardware is outstanding and the product line is exceptional, with technologically-advanced features. Customers love the functionality. The user interface is intuitive and easy to learn and operate. A top reason for choosing DW is its exceptional support, described as swift, professional, fast, responsive, and knowledgeable. The backend support is critical and first class, with incredibly knowledgeable technicians. This level of support is crucial for success, especially on projects with tight timelines. Additionally, not having to renew licenses yearly is noted as a refreshing advantage over competitors.
Customer Service Department, was very tentative to my concerns and went over and above to make sure my problems were solved. I APPRECIATE ALL THEIR TEAM FOR THERE SUPPORT.
August 2025
My DW Tech Support provided an immediate solution to the configuration problem. Thank you DW!
July 2025
DW tech support was VERY helpful with some minor setup issues we were having with our new DVR. Up and running in no time!
